Reviews
Customer Review Ratings
Average of 45 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCarol J
Date: 09/06/2024
5 starsCarol J
Date: 09/06/2024
Absolutely thrilled with the service I received. ******* was kind, considerate, compassionate and a real joy to deal with. Im not very knowledgeable when it comes to using a smart phone but she was understanding. I enjoy my InMotion Strider and appreciate the help I received. Thank you.
Stamina Products Inc.
Date: 09/09/2024
We appreciate your review! Thank you so much for taking the time to let us know what a great job ******* did! Thank you for being a Stamina Products customer!Review frombarb r
Date: 06/20/2024
5 starsbarb r
Date: 06/20/2024
I am extremely satisfied with the customer service ***** gave me regarding my mini exercise bike..Appreciate your help.Thank you so muchStamina Products Inc.
Date: 06/24/2024
Thank you so much for your kind review. We are so glad you are happy with the service you received.Review fromJo H
Date: 06/11/2024
5 starsJo H
Date: 06/11/2024
Fast, and amazing customer service.They responded quickly and so efficiently, I found myself in a predicament with not being able to return my product to the original store of purchase, but Stamina customer service saved the day for me and will be sending me a replacement product.Stamina Products Inc.
Date: 06/12/2024
Thank you so much for your kind review!Review fromCheryl D
Date: 05/22/2024
5 starsCheryl D
Date: 05/22/2024
Very helpful and knowledgeable and very appreciated; ***** was greatStamina Products Inc.
Date: 05/28/2024
Thank you so much for your kind review!Review fromLori M
Date: 05/20/2024
5 starsLori M
Date: 05/20/2024
**************** was so kind and helpful My problem was solved quickly and with no issues Thank you again for all your help. I so appreciate it.Stamina Products Inc.
Date: 05/28/2024
Thank you so much for your kind review!Review fromJohn B
Date: 05/17/2024
5 starsJohn B
Date: 05/17/2024
***** was a big help in giving precise & timely instructions for our support needs.Stamina Products Inc.
Date: 05/20/2024
Thank you so much for your review! We are so happy to hear you were pleased with the service you received.Review fromTeresa R
Date: 05/15/2024
5 starsTeresa R
Date: 05/15/2024
Thank you, *****! You turned me from being very disappointed in my purchase, to being very satisfied and happy!! Nobody wants to receive a defective product, but after emailing you and you immediately sending me a replacement part, I have my reformer put together and it is great! These are the circumstances when you know good customer service still exists in the world! Thank you so much!Stamina Products Inc.
Date: 05/16/2024
Thank you for your kind review! We are so pleased to hear that ***** was able to easily get you the appropriate part needed for your reformer. You're review is appreciated!Review fromAaron W
Date: 05/01/2024
5 starsAaron W
Date: 05/01/2024
I spoke to ****** from Stamina Products and she advised me how to purchase the product I wanted in a cost effective manner.Stamina Products Inc.
Date: 05/02/2024
We are glad to hear that ****** was able to assist you in finding the product you wanted in the most cost effective way. Thank you for your review.Review fromTeresa S
Date: 04/11/2024
5 starsTeresa S
Date: 04/11/2024
***** was professional, polite & listened and was able to come to solution quickly.Thank you, *****!Stamina Products Inc.
Date: 04/12/2024
Thank you so much for your kind review! We are glad to hear that your issue was resolved timely and professionally.Review fromFrank P
Date: 02/11/2024
1 starFrank P
Date: 02/11/2024
Stamina Muuv Bike Review Purchased: December 2022 | Usage: ~250 times | Initial Rating: ????? | Current Rating: ??I initially chose the Stamina Muuv Bike for its non-subscription model, offering pre-programmed workouts right out of the box. This feature set it apart, justifying its premium price and earning it a solid 5-star rating from me. However, my experience took a downturn starting Q4 last year due to persistent app connectivity issues. The latest app update further degraded my experience by losing the ability to control the bike's resistance, stripping away the smart features that defined it. Now, it functions like any other magnetic resistance bike, which feels overpriced given the unresolved app issues. What was once a 5-star, highly recommended product, now barely makes it to 1.5 stars in my book. If the app issues aren't fixed, it's hard to justify its cost against the basic functionality it now offers.Stamina Products Inc.
Date: 04/12/2024
I apologize for the delay in this response. While our customer service department can provide service for the bike itself, I recommend contacting the app provider directly with this issue as they can provide the best solution for the problem you are experiencing within the app. You can contact them at **********************************************
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.