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Business Profile

Household Appliances

Riker's Appliances

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Household Appliances.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromTammy B

    Date: 03/05/2024

    1 star
    Poor customer service from ************. Upset that I called several times for an update on my washer. ( I had purchased from them 2/3 years ago) called several time for 2 1/2 weeks supposedly the barings. Finally got a hold of someone and was checking on the status, i had to tell them what kind of washer it was. I just wanted a update. Finally called from another family's phone and guess what ************ answered, very rude and short with me. Telling me he went outi of his way to pick up my washer I didn't purchased from. I told *********** that I had. He said Miss xxxxx what do you want me to do. I said I wanted uodates and when my washer was done. He said he'll call back in a few minutes. My other family member answered the phone (a guy) and his attitude changed a little. Called again 3 weeks into not having it. Talked to a lady who said it will be delivered Monday or Tuesday finally 2 1/2 hours late on Tuesday... They are delivering the washer back home guess what it doesn't work! So disappointed.
  • Review fromDanielle S

    Date: 01/12/2024

    1 star
    One of the employees under the name of ****, kept calling me when I had politely told him I was not the person he was looking for and to please stop calling he called back. I told him again after denying two of the phone calls, letting him know that I was not the person That he was looking for he presided to then call me a b**** and hung up on me
  • Review fromBarbara C

    Date: 05/29/2023

    1 star
    I was sick and couldn't get in to pick up my Uhaul deposit for a couple of weeks. When I rang about coming by to get it the guy that answered the phone at Rikers said they don't keep records past 3 days...to ring the **** Uhaul number. I found that very odd. I rang ***** and they said that ******* reported to them that I picked up the money in cash the next day, which was a lie. I've tried to get ahold of ******* to no avail. I will be reporting it to the police next and getting a lawyer involved! They should not get away with stealing people's money!

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