Reviews

Review Details

• Review fromChelsea S

  Date: 06/25/2025

  1 star

  Chelsea S

  Date: 06/25/2025

  Their employees go door to door and ignore no soliciting signs. I called the company for a resolution and all I got was "Yeah those were our guys." No apology. No "Hey we'll remind them to look for those signs." The guy kept lingering to make a sale after we reminded him of the sign. I'm never going to purchase anything from a company who refuses to pay attention and then acknowledge their mistakes.

  Rumble Pest Solution

  Date: 06/26/2025

  I apologize this was your experience, and would love to take a deeper look into the call you had with our office. Thank you for brining this matter to our attention, and we will be sure to remind our sales representatives to be cognizant of signage around homes.

• Review fromRosetta H

  Date: 10/17/2024

  1 star

  Rosetta H

  Date: 10/17/2024

  So I called and set up service with Rumble pest solutions back in July for an infestation I had. I requested several different treatments for issues I had going on in and around the home. Come to find out they didnt carry the chemical I needed for the main problem I was having. The person who came out to spray was very short, very rude and disregarding, treated me with no respect and did not know what I was speaking of and I had to look it up and show him so he would stop being so rude, treating me like I did not know what I was talking about, which led to more irritability, I was simply trying to learn what was going on because I never dealt with such a problem before which was making my family, pets, and I really sick and was not thorough at all, the places in my home that I needed treated were in fact not touched or acknowledged, triggering and leading to more infestation problems I had to spend more money and take care of the whole entire problem myself. As I was looking over my first receipt of service which was paid by me through a year contract, I noticed that the chemicals were not the ones I requested to begin with in order to take care of the problems I was having. I then put in a complaint and requested to have the services terminated. Rumble continued to call me wanting me to pursue the services with them, I talked to a couple of people they suggested I talk personally to the same person who failed to set up the chemicals I needed and I still refused the service asking to be relieved of my contract after my negative experience still leaving me with fees of a broken contract. They are still overwhelming my email with this fee to pay. I will never ask for another exterminator service to come exterminate again after this experience and will take care of any problems I have myself considering thats what I had to do while having the service. No consideration to the fact I had to spend hundreds to care for the problem after i paid them to come help me.

  Rumble Pest Solution

  Date: 10/22/2024

  *******, we treated your home one time. When you spoke with our staff, once back in August, we let you know that we could absolutely treat whatever pest issue you were having with free return treatments. You refused, and stated that you had went and purchased your own chemicals, therefore you felt you didn't owe us. You using your own products was done on your own accord, and quite frankly, negates any effectiveness of products we used which would only increase your pest issue. We do not use different products upon customer request. We have specific products that work very will with years of experience and use. Our office has tried calling you several times regarding this matter, but you have yet to return our calls. We would love to discuss this further ******** Please give our office a call at *************.

• Review fromTari M

  Date: 10/01/2024

  1 star

  Tari M

  Date: 10/01/2024

  If I could give 0 zero stars I would. Their product doesn't work. After over a year of service I still have spiders as well as other bugs and the presence of mice. Their customer service is awful. They are pushy if you call to cancel service. All around, highly do not recommend!

  Rumble Pest Solution

  Date: 10/02/2024

  Hey ****! I'm so sorry to hear that you had this experience. Looking at your previous account, you never utilized our unlimited free return visits. We would have loved to rectify this prior to your cancellation as this could have been avoidable. We appreciate your feedback!

• Review fromShanteal W

  Date: 08/21/2024

  1 star

  Shanteal W

  Date: 08/21/2024

  If I could rate a 0 I would. Horrible customer service. Started the service back in May, tried to cancel in July and was told to let them come bomb and it would decrease. The spiders instead increased from May to August. I contacted them numerous times explaining how spiders are increasing. They would come spray and put down traps. Spiders would increase again. Was told I would have someone reaching out and it wouldnt be for weeks. Upon deciding to cancel, I was told I would have to pay the cancellation fee for a service that did not do a thing except increase the activity. I sent pictures and proof to them of the spider activity. Still didnt make a difference.I would NOT recommend them to anyone unless you want increased pest activity and household problems. **************** is horrible and they dont care about the customer.

  Rumble Pest Solution

  Date: 08/22/2024

  Hi ********! Looking through your account, I do see that what you are dealing with is a spider infestation. Unfortunately, to fully eradicate spider infestations of this nature, it can take numerous treatments. We have offered free return visits, but after your most recent free return visits, you were not receptive to having another performed. Ultimately we were not permitted to provide what we know will take care of your pest issues and you had opted into the cancellation of your account. Here at *********************, we believe in our product and pride ourselves on our ability to care for people's homes. We feel that another free return visit would've been our best opportunity to care for you, but again, we were not permitted to do so. If you have any questions, feel free to give us a call. Thanks!

• Review fromNick B

  Date: 06/01/2024

  1 star

  Nick B

  Date: 06/01/2024

  Sending multiple sales people to knock when told no the first time. I dont want to have harassment in my own home.

  Rumble Pest Solution

  Date: 06/03/2024

  Hi ****! Our apologies for this. We have addressed this matter with our sales team.

• Review fromTraci Q

  Date: 05/29/2024

  5 stars
  Our technician that came to our home today May 29, 2022, was ******. He is most polite young man I've met in ages. He is the epitomy of what excellent customer service looks like. He was great with our animals and had genuine respect for our property. I've had a wonderful experience with Rumble Pest Control both in person and over the phone. I have seen the results work first had and their products are plant based.

• Review fromVicky K

  Date: 08/22/2023

  1 star
  The worst company ever. Charges others peoples credit cards that aren't on the acct or live in the home. Lies above spraying and treating your yard. Worst customer service I've ever come across in a company. Do not use this company

• Review fromMike S

  Date: 02/09/2023

  1 star

  Mike S

  Date: 02/09/2023

  This is the worst company for communications with the customer the products they use do not work and there's an early cancellation fee hidden in the small print of the contract you never actually received in paper

  Rumble Pest Solution

  Date: 02/09/2023

  After reviewing Mr. *****'s account, I have found that Mr. *****'s service agreement was released to him at the point of sign up. I do also see that Mr. ***** set up roach treatments with us, as they are a pest that require a separate treatment, and it is stated in Mr. *****'s service agreement that these particular roaches, German Roaches, are not included in our general pest service. They require a separate treatment because of their fast reproduction rate, and extreme infestation. This has been explained to Mr. *****. We offer unlimited free return visits for general pests, and return visits every week for 90 days with German Roach treatments. If roach treatments are not scheduled adequately by the customer, continued issues will occur. This has also been explained to Mr. *****. I do also see that our service manager spoke to Mr. ***** on 2/7/23, and tried to reason and offer some solutions. It was explained to Mr. *****, again, that roaches require consistent treatments, and Mr. ***** had not been scheduling these services as necessary. Ultimately, Mr. ***** asked to cancel his treatments and asked that we charge the cancellation fee on 2/8/23. Here at Rumble Pest Solutions, we always try to be as transparent as possible, and are always happy to explain treatment processes and solutions to problems. We feel as though we followed these steps with Mr. ***** to the best of our abilities.

• Review fromKenny D

  Date: 08/19/2022

  1 star
  Technician left a poison bait box that was not properly closed and resulted in my dog being poisoned. The company refused to reimburse me for the veterinary charges that I incurred due to this poisoning. The technician could not tell me what the poison was in the box and even after a phone call to his boss could still not tell me what the poison was. I do not recommend this company to anyone for anything. If it was possible I would have left zero stars but one was the least possible option.

• Review fromMason T.

  Date: 08/12/2022

  5 stars
  The salesman are very knowledgeable and straightforward, the technicians are clear and thorough, they have done an excellent job with my properties! 10/10 would recommend!