Reviews
This profile includes reviews for Sun Solar's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 17 Customer Reviews
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Review fromDerek J
Date: 02/02/2024
1 starI wish I could give them 0. They have called me 15+ times today. Sometimes 3-4 times in a row. I have told them to stop calling and to stop texting every single time! I will be contacting an attorney. I did not sign up for anything or request any information. I'm not even sure what prompted this craziness. You guys should not be in business. What you are doing is flat out harassment.Review fromRick V
Date: 01/17/2024
1 starI have got solar panels from them about five years ago. Theyre on the least program for the last two years my production has been dropping and Ive tried to contact them they dont call me back. They have very poor customer service and Id like to get the c*** off *******.Review fromDrew J
Date: 09/10/2023
1 star************************** o 91a J th35 s t mh4l7510 w 27u5l t 10gc5 u ml4 Shared with Your friends Avoid this company at all costs if you have any expectation for customer service or value your money at all. After signing my contract for solar in April 2023, I still sit here today with no solar panels or answers. I have had 3 project managers. The first one I had never responded to me at all, and I was told she is "very busy" with all her projects. The second one really couldn't answer my questions, and then I never heard from her again. I found out I had a new/third project manager when he randomly called me one day. A few months back, I was told my project was about to be scheduled. Then I was told that all of my panels/materials were accidently taken by a crew to another project. Finally, I was told my install would be today, and then no one ever showed up. The entire process has been a joke, and for a very expensive purchase that I took very seriously, it seems like they could really care less when I get installed. Do your research an go with a different company. I can honestly say that I will being telling everyone in my area how horrible this experience was. Don't trust your time or money with this company!Review fromMike S
Date: 03/22/2023
1 starI bought solar panels from sun solar and the Electric company would not allow the use of them. Sun solar would not refund my money. A 7.9kw system went to waste!!Review fromLinda G
Date: 01/31/2023
5 starsWe love our solar panels from Sun Solar. We have great service from the company. Anytime we had an issue they came out and addressed it. Problem fixed. Awesome customer service. Love the $26 electric bills. We will have them put solar in our next home also.Review fromSandra H
Date: 12/29/2022
5 starsSandra H
Date: 12/29/2022
I am so happy with Sun Solar. When my new 4g cell card came for my solar system it was not communicating. They have been out here twice & today it is working perfectly again. The gentleman who came couldn't have been nicer & ***** at Sun Solar has been very patient when I was upset & has worked with me to get scheduling done. I highly recommend this company if you are considering solar panels. They have saved us thousands a year in electric bills.
Sun Solar
Date: 01/04/2023
Thank you so much for your kind words! We are glad that you are pleased with our customer service. Thanks for taking the time to share!Review fromGary B
Date: 08/01/2022
1 starGary B
Date: 08/01/2022
I asked for an itemized bill for the equipment being installed, and they won't give one.Sun Solar
Date: 08/02/2022
We do not have a signed contract for a project yet. It would be difficult to have an itemized equipment list this early in the process.
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