Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Locksmith

Lucky Locksmith

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Locksmith.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJosh C

    Date: 09/21/2024

    1 star
    i would not recommend their services at all. I had a broken lock cylinder on my vehicle and requested service with lucky locksmith in ************** so that they could rekey my ignition to my current keys so I wouldnt need 2 separate keys. I was charged $383 for a 20 min job and was told he couldnt rekey it and that it was good to go. The next day when trying to start my truck the key would only work in one direction and would often stick and would turn or get stuck in the cylinder itself. I decided to have a new part put in and rekeyed to my current keys which works flawlessly. When I contacted lucky locksmith to get a refund on parts (knowing I wasnt getting the overpriced labor charges back) due to cheap parts i was given the run around going back and forth for a week for them not to fix anything. The worst part is after I reported the issue, the original tech contacted me and told me he could fix the issue and also rekey my current keys to the new ignition. So why not do that when asked the first time?? This company is shady, overpriced, and used cheap parts. I would not recommend their services to anyone. I do recommend ***** automotive services if you are in need of lock service.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.