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Business Profile

Womens Clothing

WaistSnatchers, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Womens Clothing.

Complaints

This profile includes complaints for WaistSnatchers, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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WaistSnatchers, LLC has 4 locations, listed below.

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    Customer Complaints Summary

    • 33 total complaints in the last 3 years.
    • 5 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/16/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I haves purchased a waist snatcher 2 months ago. I have not received the item. I have contacted them via email and called the customer support number its no longer in service nor there website.

    • Initial Complaint

      Date:07/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered from here a month ago and no response or tracking number .. just an order confirmation. This company is a scam do not but from them . I have now filed a dispute with. My bank

    • Initial Complaint

      Date:07/28/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I order over a month ago. And I have been emailing them about my order or a refund and no response

    • Initial Complaint

      Date:07/12/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased skinenemy collection waist trainer in size small in mahogany color. This item was purchased on May 14th 2024. I have never received my item and the customer service number ***************** is not in service. I have sent messages on their instagram page with no response and they cut the comments off of thier page. I have emailed them numerous of times with no response. I dont know what else to do. They are going around stealing people money and its not fair and is against the law.

    • Initial Complaint

      Date:07/05/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order totaling $104 on April 23 and did not receive the item. I have email and emails are returned because the address is invalid and the phone numbers listed are out of service. I have tried contact on their page via chat and still no reply. All I wanted was for them to send the product or full refund. Now I just want to be refunded because I cannot do business with an entity that lacks customer service/support.

    • Initial Complaint

      Date:04/27/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, I completed my order on 4/2/24. Of USD *****. Following I received the confirmation email & that is all so far. I sent an email about my order to ********************************** I listed my order #******* on 4/8/24 in the email to the company. As I did not see a reason for a holiday delay etc.I checked the ***************** & saw a recent post this year & see a large following. After giving it some time. I feel as though if I dont file a complaint. I may not have any updates on where/when my order is coming. *** purchased waist trainers from celebrity ********** just want this order to be a success. Im a single mom & want to support Black businesses & recommend to ***************** Please feel free to reach out at your earliest convenience.

    • Initial Complaint

      Date:04/08/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered my waist trainer on march 30 2024 I tried Sending emails and a phone number but no response

    • Initial Complaint

      Date:02/15/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order for a Skinenemy Collection - ****** / Large 1 total of $98 on 01/04/2024. I have not received my order. I have sent multiple emails tried to reach out on Instagram and no response received. I would like a refund.

    • Initial Complaint

      Date:02/13/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have contacted this company several times. I ordered my items on the 27th of December and have yet to receive my item. They do not respond and the customer service is horrible. Nobody replies to any of the emails sent. I feel like I've been scammed.

    • Initial Complaint

      Date:01/19/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company took my money!! I ordered nov 24, ***************************** pre shipment since Dec 21. Almost a month now. I will be doing a dispute with my bank! If I knew this was going to happen I would have ordered with a different company and would already have my new waist trainer. This company lacks communication Ive sent about 10 emails several messages on Instagram and never received a response back.

    WaistSnatchers, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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