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Business Profile

Apartments

The Social Block

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/07/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was injured with intense psychology distress by the callous actions of the manufacturer. I additionally suffered financial harm via the loss of several hundred dollars due to my vehicle being illegally towed. The parking space i occurred was virtually invisible to the naked eye and their response was that it was daylight so technically all parking spaces are magical visible even if completely faded from neglect therefore they have impunity/immunity to arbitrarily decide where said invisible lines exist. Additional, the provided images showing the alleged (fictional) parking violation, were taked AFTER my ******* Santa Fe was moved appropriately 10 feet from where i originally parked it, thus falsifying/distorting the situation. My friend messaged me on snap chat that a mutual friend (who i was supposed to drive tonight) was killed, potentially as a direct result of the actions of this PREDATORY company and the unethical/criminal company they receive kickbacks from for Towing compliant residents with official decals, (like myself). No amount of compensation would repair the harm i have suffered.

  • Initial Complaint

    Date:08/03/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am being charged for damages I didnt make. They told me they did an inspection before moving in therefore I did not have to fill out a move in packet. They had no damages down but when I moved in my door was broken the lock was broken the couch was torn. They are now charging me $600 for the torn couch. The only reason I was in this situation was because I was being harassed by another roommate and needed out of the situation. All they did was make me pay $175 to move into a disgusting apartment covered in rat poison.

  • Initial Complaint

    Date:12/27/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a tenant at the Social Block in **********, **. I have a short term lease of 5 months. Per my lease agreement, my stay ends December 31st, 2023. I have a bill from the Social Block through Conservice with a total of $161.77. On top of my rent, I have a to pay a short term lease of $100. The issue is the $100 charge on this bill is for January 1st- January 31st, ****. I dont understand why I am being charged for anything related to January when I am no longer a tenant after December 31st.

The Social Block is NOT a BBB Accredited Business.

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