Sightseeing Tours
Austin Adventures IncAbout
About This Business
Austin Adventures Inc offers all phases of group and individual tour and guide services.
Products and Services
Years in Business: 14
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 11/14/2019
- Business Started:
- 11/12/2010
- Business Incorporated:
- 10/1/2010
- Type of Entity:
- Corporation
- Business Management:
- Mr. Dan Austin, President
- Number of Employees:
- 11
Additional Contact Information
- Principal Contacts
- Mr. Dan Austin, President
- Customer Contacts
- Mr. Dan Austin, President
- Fax numbers
- Other Fax: (406) 651-9236
- Additional Websites
- Website 1
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
Check, Money Order, Cashiers Check, Visa, Mastercard, Discover & American Express.
Please do not send any cash.
- Refund and Exchange Policy
Cancellations and Refunds
The following cancellation policies and fees apply:
*Note that some International policies may vary - please inquire for details.
Cancellation 91 days or more before trip departure - Full trip payment refunded less a $300 per person administration fee (Fees vary for International Travel).
Cancellation 90 - 61 days before trip departure - Full trip payments less 25% of your published trip price (per person) is refunded.
Cancellation 60 - 31 days before trip departure - 50% of the trip payment is refunded.
Cancellation 30 - 0 days before trip departure - No refund is given
Cancellation of a Trip by Austin Adventures
Austin Adventures will make every attempt to operate a trip once confirmed. We do reserve the right to cancel a trip, at any time, due to insufficient bookings and/or reasons beyond our control that might create unsafe or undesirable travel conditions for the participant. In such a case, a full and immediate refund will be issued. However, the financial liability of Austin Adventures shall be limited to the amount paid for the land tour only and shall not be extended to cover any other associated travel costs incurred (e.g. nonrefundable air tickets, visa fees, clothing, equipment, miscellaneous transportation costs, medical expenses, travel insurance premiums, etc.).
Austin Adventures is operating under commercial use permits with the United States National Forest (Chugach, Black Hills, and Gallatin) and National Park Service as well as visited state and federal controlled lands as required by law.
Austin Adventures is an equal opportunity provider/employer.
Unused Services and Changes
No partial refunds will be given for unused hotel rooms, meals, activities, events, tours, or trip arrangements for any reason whatsoever. Land Cost is quoted as a package and credits are not given for services not used.
Our Satisfaction Guarantee
Exceeding your expectations is our number one priority. In the unlikely event that you are dissatisfied with something during your trip, immediately notify your guide(s). If he or she is unable to resolve the issue, call our main office and give us the details of the problem, and a chance to correct it during your trip. We will do our best to find a resolution. If we are unable to do so during your trip, we will work with you upon your return home to arrive at a fair and equitable solution, including up to a full refund.
Trip itineraries are subject to change without notice due to road, weather and other conditions, as deemed necessary by Austin Adventures.
Trip Protection and Cancellation Insurance
Austin Adventures offers a guest protection plan that covers trip cancellation for medical reasons, trip delay, medical expenses, accidental death, lost baggage, and medical evacuation. Please speak with one of our Trip Consultants if you have specific coverage questions. Since so many guests purchase this plan, as a convenience, the cost is automatically added to your invoice. It's effective on the day your premium is received in our office. Should you not be interested in our travel protection plan, simply deduct its cost from your final payment.
- Business Categories
- Sightseeing Tours, Tour Operators, Tourist Attractions, Travel Services, Snowmobile Tours, Ski Tour
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