Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Exercise and Wellness

Livingood Daily

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise and Wellness.

Reviews

Customer Review Ratings

4/5 stars

Average of 32 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNancy G

    Date: 12/18/2023

    5 stars

    Nancy G

    Date: 12/18/2023

    So very helpful gave me fast and prompt service great company

    Livingood Daily

    Date: 12/19/2023

    We're so glad we could help, *****!
  • Review fromAleta T

    Date: 12/15/2023

    5 stars

    Aleta T

    Date: 12/15/2023

    I'm so Thankful For Dr.Livingood And His Team! Not Only Does He Care So Much About Our Health And Well-being, He Has The Best Customer Support Team I Have Ever Delt With!! Quick And VERY Helpful, Very Satisfied!! - *****

    Livingood Daily

    Date: 12/18/2023

    Thanks, *****! We're so glad Dr. ******************** and our support team have been such a help to you!
  • Review fromMichelle S

    Date: 12/15/2023

    5 stars

    Michelle S

    Date: 12/15/2023

    I have been on Dr Livingood's lifestyle eating plan for a year. The incredible information and support is overwhelming to me.This is the way to healthcare and not sick care. And the results speak for themselves!!

    Livingood Daily

    Date: 12/18/2023

    We're so glad you've seen positive results, ********!
  • Review fromSonya Z

    Date: 12/09/2023

    5 stars

    Sonya Z

    Date: 12/09/2023

    Ive had a bottle where the supplement capsules were open, and had to stop an auto ship that had just processed, All of my interactions Ive had with Livinggood Support have been easy and resolved quickly

    Livingood Daily

    Date: 12/11/2023

    We're so thankful we could help!
  • Review fromLESLIE G

    Date: 12/07/2023

    5 stars

    LESLIE G

    Date: 12/07/2023

    Ive been a member of Livingood daily for over a year. When I ask questions or need help the support team is way above normal standards. Their knowledge and guidance is most awesome. There are a lot of members and were lucky to have such professionals at the realm. This company is without one of the finest ive ever delt with.

    Livingood Daily

    Date: 12/11/2023

    Thank you so much for your kind words about our support team! They do their best to help as quickly and efficiently as possible!
  • Review fromMaryAnn G

    Date: 12/07/2023

    5 stars

    MaryAnn G

    Date: 12/07/2023

    Impressive & very helpful customer service! I'm very particular in where I shop and who I trust. So far their products and services are above the average in my on line shopping experience. I have reached out to their customer service team a couple times, and found them to be helpful in answering questions and efficient in ensuring my satisfaction.

    Livingood Daily

    Date: 12/11/2023

    We are so happy you've been pleased with our products and our customer service!
  • Review fromWanda S

    Date: 12/07/2023

    5 stars

    Wanda S

    Date: 12/07/2023

    Totally amazing company..Extremely ethical in all their dealings..So eager to always make sure you are completely satisfied..Amazing company..

    Livingood Daily

    Date: 12/11/2023

    Thank you so much for your kind feedback! We do our best to help!
  • Review fromKelly S

    Date: 12/07/2023

    5 stars

    Kelly S

    Date: 12/07/2023

    I think it's a great company with really good ingredients and wonderful customer service! For whatever reason my computer did not want to download the free download. I contacted customer service in an email and within a day they responded by sending it directly to me in an email.

    Livingood Daily

    Date: 12/11/2023

    We're so happy we could help you! Glad you're enjoying our products!
  • Review fromCarine D

    Date: 11/15/2023

    1 star

    Carine D

    Date: 11/15/2023

    I ordered the free book plus shipping and added the trial membership for access to the private ******** support group; because, the information given on the drlivingood website implied members could ask the doctor questions, no restrictions mentioned. Upon reviewing the rules for the ******** group prior to joining, I found a disclaimer stating the doctor will not answer medical questions.I went back to the website to cancel my membership to avoid recurring monthly membership charges after the trial. The cancellation page malfunctions by sending the user in a continual loop that never opens up to the cancellation page. I opened a chat in the website that was fielded by a chatbot which only restated the *** answer with instructions on how to cancel membership; which, are useless if the cancellation page is unreachable.I wrote to customer service explaining everything mentioned above. The customer service rep advised me she had cancelled my membership; then, proceeded to share unsolicited personal information about her own health in an attempt to make me feel as though she knows what I am going through with barriers to medical care. I responded telling her I did not appreciate this and detailed why.What followed was insane! I received a personal email from an Otaku on a mission to educate 'Karens' who are in denial that they are 'Karens'. This person informed me the customer service rep mentioned above was actually the doctor of this company impersonating a customer service rep and that I have no idea what I'm talking about with regards to my own health and experiences!If the doctor can impersonate a customer service rep, I will assume the other principal of this company, the doctor's ***** was impersonating the Otaku. What kind of mentally ill business practice is this that a business goes on a personal attack of a customer simply because the customer informed them their website coding has a bug and they will pass on the ******** group support?

    Livingood Daily

    Date: 11/16/2023

    This customer reached out to our support team about this issue and received a response yesterday.  I will reiterate here what she was told. 

    She had a trial membership with us, which was canceled per her request since she was not satisfied with the purchase or the parameters of our ability to help answer health questions. The customer support agent who helped her was doing her best to sympathize with the customer's concerns about her previous experience with those in the medical field.  She was in no way insensitive or trying to insult the customer.

    We hire professional agents who are kind, sympathetic, and do their best to help. We have no reason to think the agent has given out the personal information of any of our customers as this has never happened before in the history of our company.

    It is especially unlikely that an agent would have someone else contact the customer for the sole purpose of insulting her.  That is out of character for any of our agents, and the customer has no solid evidence that the email about "Karens" was from anyone in any way related to our company.

  • Review fromDR. JOHN PAUL W

    Date: 11/11/2023

    1 star

    DR. JOHN PAUL W

    Date: 11/11/2023

    Dr. ******************** starts out with a sob story where I started crying, and now I'm really crying because my Checking account got robbed!!! (I'm gonna use this for my True Story-Comedy Routine here at Monks in *******, **) If you are a ***** fan, and purchase a $0.09 Coin for $99, then go for it.WARNING! After pulling on your Heart Strings, this Dr. ******************** Doctor is a manipulates, swindles you out of your money. He is a conman. Better Call ****. How on Earth can a free book offer cost over $160??? This is a bait and switch trick. Unethical and immoral. I respect Chiropractors and I have a cousin who is a Chiropractor. I disrespect abusive manipulative Doctors.I am angrier at myself for being a Sucker. Like they say, as the new famous quote goes by me "There is no such thing as a free book."It takes half a second to take my money and over five to ten days to get it back. It happened so fast that I did not have a chance to know what happened... Better call ****. When one calls their **************** number, one gets a recording of a generic AI bot stating they only respond by email. Red Flag!Free book my a** Better call ****. No, wait! **** was a fictitious character who scammed people.

    Livingood Daily

    Date: 11/29/2023

    This customer went through our sales page where we explain that the book is free, but we do ask the customer to cover the cost of shipping.  He also opted to include a $19 digital course, and $117 Annual Lifestyle Membership.  Neither of those options are required or automatically added to the cart.  The customer has to check a box in order for those items to be added to the order and charged.

    This customer also reached out to our support team on the same day they were charged, and our team canceled and refunded their order per his request within two hours of him placing the order.   

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.