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Doan Solutions
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BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

4.35

Average of 49 Customer Reviews

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Review Details

  • Robert E

    Date: 04/29/2023

    ********************************* went WELL above and beyond...right from the get-go. About five years ago, she made sure I had the loans on the "right" path out of consolidation. After twenty-three years and $154K of punctually paying my loans, I FINALLY received news this week that my PSLF was approved. I didn't have a huge amount left (compared to what I paid back), but it was still one less thing to worry about. As an educator, this is a game-changer. I must admit, I was relatively skeptical of what these folks do and how they operate (lots of scams out there), but I was pleasantly surprised -- almost like using a tax service -- totally worth the peace of mind to know paperwork and processes were submitted correctly/timely. Kudos to ******* and Doan Solutions. I have a feeling I'm not the only one they've helped to navigate this cumbersome (and sometimes frustrating) maze. -B.

  • Sarah Q

    Date: 02/06/2023

    Doan Solutions helped me apply for my income based repayment plan each year. They were easy to contact and returned calls/emails in a timely manner. I have recommended to family and friends.

  • CharitaJ

    Date: 01/02/2023

    Mr. ***** ********** from Doan Solutions has really made my Public Service Forgiveness Loan process very smooth and easy. Whenever I have questions, he thoroughly answers them. I would definitely recommend Doan Solutions to assist with your Federal Student Loans needs and the the right program for you.

  • Troy J.

    Date: 11/19/2022

    Great to work with. Been working with them for a few years now. They are always there to answer any questions. Highly recommend.

  • Toni G.

    Date: 11/10/2022

    Doan solutions had been a reliable and trusted servicer for my student loans. ***** has handled my renewals each year and is always efficient.

  • Michael M.

    Date: 11/10/2022

    Doan Solutions has been excellent handling my Student Loans. They keep me up to date every year and communication has been solid. I highly recommend them!

  • Esther G.

    Date: 11/09/2022

    Doan Solutions is someone I highly recommend. ***** has always been very helpful and provides exceptional customer service.

  • Shanae S

    Date: 11/09/2022

    I want to thank ****** ***** for her fast communication on getting in touch with me to fix my issue I had. She literally contacted me within the same day I requested for a call back! Also she went beyond and above and put matters in her own hands to complete and fix my solution. I absolutely appreciate her!

  • Kevin F

    Date: 11/08/2022

    Thank for everything! Great job over the past years I would definitely recommend this company.

  • Monica S

    Date: 10/26/2022

    The best student loan solution ever. I am so grateful to them for helping me understand what I was signing and accepting responsible for. The customer service is excellent from start to finish. The company is efficient and professional. There is no forceful person on staff. Any questions I had were answered in full detail, even if we're numerous phone calls needed. The solution was always found and implemented. God bless them for there effortless honesty. Help is always the goal of the team. Amen Amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen amen stay blessed.

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