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Business Profile

Auto Transportation

Sherpa Auto Transport
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.91

Average of 729 Customer Reviews

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Review Details

  • Ronald P

    Date: 11/05/2024

    Ronald P

    Date: 11/05/2024

    Very professional and easy to work with. Prices were reasonable

    Sherpa Auto Transport

    Date: 11/21/2024

    ******, thank you for your kind words! We're thrilled to hear you found our team professional and our prices reasonable. Your feedback motivates us to keep delivering great service. We look forward to working with you again!

  • Sky S

    Date: 11/05/2024

    Service was excellent. Received updates via email and text. Vehicle arrived in great shape, driver ***** was professional, courteous and outstanding attitude with service. Would definitely recommend this carrier and use them again in the future.

  • Leslie M P

    Date: 11/05/2024

    Leslie M P

    Date: 11/05/2024

    I had a positive experience with Sherpa. If you are using a transport company please go into it knowing that it is a very aggressive industry. To get a quote you are required to provide your phone number and the various ******s, including Sherpa, will call and/or ***eatedly until you tell them youve gone with someone else. Please also understand that these are ******s and not truckers. They are not the ones who will physically be transporting your vehicle. All ******s require some sort of deposit up front which you can use a credit card for but the balance due is required in cash or money order or sometimes Zelle due to the trucking company upon delivery. Thats standard. If you pay all by cc you will pay more and all upfront. Sherpa called me on a Sunday. I told the *** I went with someone else. His ******** was, Ok. If anything falls through or you need us in the future, please reach out. He seemed sincere. Well my first ****** DID fall through, and based solely on the Sherpa ***s ******** I called them back to use them. They werent the least expensive but sometimes you get what you pay for. I worked with Ivy and she was very knowledgeable and not pushy. She answered all my questions and explained the complete process without coming across as a sales person. The transport was smooth and without issue. One recommendation for Sherpa is to send a thank you and how did we do follow up email after the transport is complete. One ****** sent auto-generated emails with general information about the transport business and things to look out for. Sherpa should do that too. Its good info to have. I would use Sherpa again.

    Sherpa Auto Transport

    Date: 11/21/2024

    Thanks for choosing Sherpa Auto Transport, ******! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.

  • Edward S

    Date: 11/04/2024

    Picked up when they said they would. Very careful with my car. Covered transport. Arrived in ******* in quick order. No issues, Driver, *** with ******* was thorough, professional and extremely nice. Will absolutely use again in the spring!!

  • Abbe R

    Date: 11/04/2024

    Second time using Sherpa. I wouldn't go with any other company!

  • John K

    Date: 11/03/2024

    John K

    Date: 11/03/2024

    Driver notified us 30 minutes out on both ends. He was very friendly and handled all things professionally. Would recommend him.

    Sherpa Auto Transport

    Date: 11/21/2024

    Thanks for choosing Sherpa Auto Transport, ****! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.

  • Bill C

    Date: 11/03/2024

    Delivered as promised. I would comfortably use them again. My driver actually resides close to me.

  • Jackie M

    Date: 11/02/2024

    Jackie M

    Date: 11/02/2024

    Representative (******) was very accommodating, patient with answering all my questions, very good with follow up and got my vehicle to its destination earlier than expected. Would recommend using them.

    Sherpa Auto Transport

    Date: 11/21/2024

    Thanks for choosing Sherpa Auto Transport, ******! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.

  • Ji D

    Date: 11/02/2024

    Great experience. Everyone was very informative and very quick to respond. From request to delivery was about 7 days from ** to ***********. Would definitely use them again.

  • Scott H

    Date: 11/02/2024

    Quick and efficient service. Have used Sherpa 3 times and I compare prices each time. Theyre always competitive and the price guarantee is real. I will always give them a shot at my business. They have delivered.

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