Reviews
Customer Review Ratings
Average of 729 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJun Q
Date: 09/19/2024
5 starsSuperb service! Picked up from ** to ***********, ** and delivered the same day, at a time promised by the driver. Excellent motor transport broker. Will use again when needed.Review fromMike A
Date: 09/19/2024
5 starsThe auto transport business is full of shady characters who quote low, get a contract signed, then jack up the price, claiming the pickup area is too remote, too busy, or whatever. Sherpa quotes a price and sticks with it, at least that has been my experience. My driver would not deliver to my home fearing low hanging trees, so we met a mile away. He unloaded my car carefully, was courteous and professional.Review fromMark C
Date: 09/14/2024
5 starsMark C
Date: 09/14/2024
The driver was outstanding. Communications was excellent. Will definitely use again.
Sherpa Auto Transport
Date: 10/04/2024
****, were thrilled to hear about your positive experience! Our team works hard to ensure great service and clear communication. We look forward to working with you again soon!Review fromLaura T
Date: 09/12/2024
5 starsAlways, without exception, Sherpa stands by their locked in price and finds honest, friendly and communicative drivers. We have used Sherpa 4 times and will continue to do so.Review fromRich S
Date: 09/09/2024
5 starsRich S
Date: 09/09/2024
I am trying to think of anything that could have been better..............There is nothing to say but AWESOME!! Communications, quality, timeliness...One of the best experiences in my 60+ years on this earth.Call them, book them and be happy!!!!Sherpa Auto Transport
Date: 09/17/2024
****, were thrilled to hear about your awesome experience! Your kind words about our communication, quality, and timeliness mean the world to us. Thank you for trusting uswe look forward to working with you again!Review fromSierra V
Date: 09/08/2024
5 starsSierra V
Date: 09/08/2024
Fast, reliable and very communicative process all the way around.Sherpa Auto Transport
Date: 09/17/2024
Thank you, ******! We're thrilled to hear you had a positive experience. Our team works hard to ensure effective communication and efficiency. Your feedback means a lot to us!Review fromJohn C
Date: 09/07/2024
5 starsDid everything they promised and driver was outstanding. Would use againReview fromThomas C
Date: 09/04/2024
5 starsThomas C
Date: 09/04/2024
Great right from the get go. SC to ************* not a problem. Great communication. Great experience.Sherpa Auto Transport
Date: 09/17/2024
******, thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience and appreciated our communication. Your support means a lot to us!Review fromJohn L
Date: 09/04/2024
5 stars***** was great setting up the pickup of our vehicle and price info. They might have been a little pricier but was worth it. The driver ****** was great also, friendly and respectful. Kept us appraised of the timeline, pickup and delivery. Notified us the night before drop off with an estimate of arrival and was right on. Will definitely use Sherpa in future if needed. **** LReview fromPhilip K
Date: 09/04/2024
5 starsPhilip K
Date: 09/04/2024
This past Labor Day weekend, my wife and I used Sherpa and one of their contract carriers, ************** Transport, to ship a car from our home in the ***** area to our son in upstate ********. We decided to go with Sherpa only after doing a considerable amount of research on auto transport brokers available in our area. And were so glad we chose Sherpa it was an excellent choice! The whole process, from our initial contact with Sherpa through delivery of the car by Morganite, went off without the slightest hitch. In fact, the car was able to be picked up sooner and delivered earlier than we had expected when we began planning to ship the car. The price quoted by Sherpa at the outset was reasonable, complete, and guaranteed we were able to pay the entire cost upfront, and there were no additional charges at the time of delivery. At each step of the way, both Sherpa and Morganite were thoroughly professional, efficient, helpful, and friendly. Wed be happy to recommend them to anyone in need of car transport services! Thank you, Sherpa and Morganite!Sherpa Auto Transport
Date: 09/17/2024
Thanks for choosing Sherpa Auto Transport, ******! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication, and thorough carrier vetting process to make sure your shipment is handled with care.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.