Reviews
Customer Review Ratings
Average of 734 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLarry A
Date: 01/18/2024
5 starsLarry A
Date: 01/18/2024
On time delivery, and vehicle was in great condition. Would recommend and/or use them again.
Sherpa Auto Transport
Date: 01/19/2024
Thanks for the great review! We love hearing that you experienced what sets Sherpa apart from the rest: excellent customer service, honest pricing backed by our Price Lock Promise, and a commitment to only working with carriers that meet our high standards. A recommendation is the highest form of compliment we can receive! We look forward to helping you, and any others you send our way, in the future!Review fromTanya D
Date: 01/18/2024
5 starsProfessional transporter and dispatcher. Quick response and service, exceptional price.Review fromMichael A
Date: 01/18/2024
5 stars** from DXT was wonderful to work with, very professional, responsive and timely.Review fromLeRoy S
Date: 01/17/2024
5 starsLeRoy S
Date: 01/17/2024
Great job shopping my car from ********** to ********. Picked up on first day estimated and actually delivered on the first day of estimated delivery, even though it was over a holiday weekend.Sherpa Auto Transport
Date: 01/19/2024
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier.Review fromMehul G
Date: 01/17/2024
5 starsMehul G
Date: 01/17/2024
Got our car from ** to CA in 4 days. Amazing! Great communication throughout the process. Very easy pick up and delivery. Would 100% use them again.Sherpa Auto Transport
Date: 01/19/2024
Thanks for the review! We pride ourselves on working hard for our customers by providing them with fair pricing, frequent and courteous communication and a trusted network of carriers. We get our pricing using real-time market data for the most accurate pricing, backed by our Price Lock Promise, to make sure we secure a driver to pick-up your vehicle. Our pricing may seem higher than some other quotes you receive because we price you accurately the first time to provide the worry-free experience you described! We love hearing about your positive experience and hope to ship for you again in the future!Review fromBarry F
Date: 01/17/2024
5 starsEasy to schedule and I worked with a great support team as well.Review fromJim R
Date: 01/16/2024
5 starsService was booked one day after the window I had requested. That said, the carrier was careful, fast, and communicated well through the journey from coast to coast. Will use Sherpa again.Review fromSilvana R
Date: 01/13/2024
5 starsSilvana R
Date: 01/13/2024
If I could give them ten stars I would. Everyone I dealt with (on the phone ****** and *******, driver *****) were professional, answered my questions, gave me a heads up when to expect a call from the driver for a pick up. The vehicle was picked up and delivered as promised and price was very reasonable. Super happy customer - thank you!Sherpa Auto Transport
Date: 01/19/2024
Thanks for choosing Sherpa Auto Transport! We appreciate you taking the time to leave a review. We enjoyed helping you ship your vehicle and are glad that you got to experience what sets Sherpa apart from the rest - our transparent pricing, clear communication and thorough carrier vetting process to get you the best carrier.Review fromPanos B
Date: 01/13/2024
5 starsExtremely satisfied with everything except for the .20 or so days between booking with Sherpa and finding out my transport co. I would have liked an occasional call to text etc Other than that, everything else was great AAT and ******************* the driver were incredible so try texts along the way and updates with any hiccups (I even got an update of his flat tire) overall cant say enough good things. Highly recommendReview fromDon N
Date: 01/12/2024
5 starsVery good customer service. ************************ kept me up to date where my classic vehicle was and it was delivered a day earlier than expected. I have been using Sherpa for the past 3 years to transport my classic cars from the East Coast to the West Coast.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.