Reviews

Review Details

• Review fromBob K

  Date: 10/08/2023

  1 star
  Save yourself the headaches and stress and do not deal with this business you will regret it! We were in ************** for our granddaughters wedding and rented from what we thought was Economy Car Rental and it was this place. The vehicle was not ready when we got there had to wait for them to clean it (if that is what you call it) from the previous renters and when we got it the windows and carpet were filthy. Rented from 8-3 to 8-6-23 and on the 4th the vehicle broke down and they never did a thing to get us into another vehicle. The girl that set the rental agreement up did nothing but lie to us and the so-called manager would not and never did talk to me in regard to the break down or attempt to get us in another vehicle. The so-called ************************ that worked for them did nothing but lie to me in regard to getting us another vehicle, said he was going to get us another vehicle delivered and never did.What they did do was left myself and my family STRANDED with no help whatsoever in making our granddaughter's wedding and stay in ************** a pleasant one.All of this was the worst dealings I have ever had with a so-called car rental company.Please do not do business with this joke of a business spend a few extra dollars (in which I had to do with another renal agency for the rest of our stay) to rent a car.Stay away from MEGA MC Car Rental (dba Economy Car Rental) ***************************************************

• Review fromDonna L

  Date: 09/24/2023

  1 star
  BEWARE!!!!! Mega MC car rental company is a SCAM! You think you are renting from Economy Car Rental but you are renting from Mega MC car rental. I reserved a car and they didn't have it! They gave me a lower class car, The agent, ******, is rude, inefficient, and LIES to you. We reserved a mid SUV and he tried to tell us that we reserved a mid size car until I showed them my reservation and then wound up having to take a smaller car. anyway He lied about needing an EZ pass tag for tolls. He told us, "there are many tolls everywhere" and it would cost us more money without the tag. There was not one toll anywhere! We paid $21 for nothing and he refused to give us our money back. We were there at 7:30PM and it was dark when we finally were given a car (8:30PM) and there was no lights to look at the car for any damages. We had to use our cell phone to check it out and (good thing) we took pictures of the chips of paint and scratches that we noted before we drove off. He also lied that he would send me the pictures of our car that he took. I was never sent the email and when I called them next day I was told they do not email pictures to the customer. WHAT A SCAM! I was asked to sign the contract (without seeing it) and we were told it would be emailed to us. When I explained that I should be able to see what I am signing before I sign he got annoyed and rude saying, "you will see it in the email". When we returned the car we took pictures and videos of the condition of the car (which was the same as when we received it) and a day later when I called AARP ************* to complain, ****** tried to say that we returned the car with scratches on it and we would be receiving a bill from them for the scratches. What a LIE!!!!! They also took a $350 security deposit from us for damages when we rented the car. Mega MC manager was supposed to call us back but we never heard from her. They have a dinky ********** behind an auto body shop 2 miles away from airport! STAY AWAY!

• Review fromRebekah M

  Date: 03/27/2023

  1 star
  I rented a car from Mega MC (through Expedia, so I didn't know what company until after booking) from Feb ****, 2023. I returned the car on time, handed the keys to the employee working and was told I was good to go. There was no checkout inspection, no paperwork, nothing. On March 16, 2023, my credit card was charged $500. I called to find out why, and they informed me it was the insurance deductible for "damages." I received no notice, no documention, no photos. They said they would send the photos that were supposedly timestamped. I still have received no documentation or photos from them proving said "damage."

• Review fromray l

  Date: 12/31/2022

  1 star
  dont expect your security deposit back, because you wont get it, all youll get is a bunch of the checks in the mail, this is from ********************* by the way