We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Digital Marketing

Townsquare Interactive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Digital Marketing.

Reviews

Customer Review Ratings

4.11

Average of 261 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Daniel M

    Date: 08/08/2023

    Daniel M

    Date: 08/08/2023

    Townsquare has been an amazing company to work with and has helped me grow my small business for nearly 2 years now. Highly recommend!

    Townsquare Interactive

    Date: 08/09/2023

    Hello ******, We appreciate your feedback. Thank you for the 5-star review and thank you for your business!

  • Jack V

    Date: 08/08/2023

    Jack V

    Date: 08/08/2023

    Excellent service, attention to detail, good support team all around.

    Townsquare Interactive

    Date: 08/09/2023

    Hello ****, Thank you for the review. We are appreciate your business!

  • Tempie S

    Date: 08/07/2023

    Tempie S

    Date: 08/07/2023

    We have had a great experience with them. They check in regularly for anything new to add on to our site and make sure if we have questions or concerns they take care of them. Easy to deal with and very friendly.

    Townsquare Interactive

    Date: 08/09/2023

    Hello Temple,We are so glad you have enjoyed your experience so far, and we appreciate your feedback!

  • John N

    Date: 08/07/2023

    John N

    Date: 08/07/2023

    Excellent service and follow-up. Townsquare updates my website in a timely manner when requested. Friendly people. **

    Townsquare Interactive

    Date: 08/09/2023

    Hello ****, We are so glad we could help! We appreciate your business.

  • Greg F

    Date: 08/03/2023

    Greg F

    Date: 08/03/2023

    I have had a website with Townsquare for several years now and the customer service has never been better. The expertise and follow up is second to none. I really appreciate the phone calls and all the updates and month to month monitoring on my business. My experience has been a total 10!

    Townsquare Interactive

    Date: 08/04/2023

    Hello ****, Thank you for your feedback! We appreciate your business.

  • carolyn c

    Date: 07/31/2023

    carolyn c

    Date: 07/31/2023

    Started advertising with Townsquare Interactive in January, 2023.Had problems from the start with incorrect information on website. Seven months later, with a 4.6 star review on ****** and we are no where to be found on ******.Facebook sight has photos and descriptions that do not pertain to our business at all.Very disappointed.

    Townsquare Interactive

    Date: 08/02/2023

    Hello *******, We are sorry to hear you have not been enjoying your experience. After doing a deep dive into your account, I see your campaign officially went live 02/14/2023. Meaning, that is the date the website officially was launched online, however, it can take some time before you are ranking for your services. At this point, your website is ranking top 10 on the 1st page of ****** for the services your business provides. A lot of businesses who have the tendency to search themselves online will not see their own business. There are a lot of reasons for this, however, there is an easy fix. When searching for your business online, use an 'incognito' browser. This ***************** your search so ****** will give you accurate information. If you have further concerns, please email *********************************************

  • Jonathan M

    Date: 07/27/2023

    Jonathan M

    Date: 07/27/2023

    I signed up and than was like i wanted to cancel but i thought I'd give it a shot. Definitely glad i did. Hocharritosbreakfast.com is my website and the qualty of help i get is great. They got me on ****** in weeks and trust me it was hard to let that happen. Created my website in a couple of weeks. I get great reviews by customers on my website. Definitely gonna try for 6 months and see how its still going but 2 months in and lm in love.

    Townsquare Interactive

    Date: 07/28/2023

    Hello ********, We are so glad to hear you have loved your experience so far! Thank you for trusting us with your business. We look forward to growing your business, and our partnership!

  • krista m

    Date: 07/26/2023

    krista m

    Date: 07/26/2023

    I was in contact with ********************* for months before I decided to move forward, and I should've trusted my gut feeling not to move forward. This place is a SCAM! I have reached out to ********************* multiple times because I never received a call from one of his team members that was supposed to do the *** on my website, it's been 3 weeks and still nothing. This is a month-to-month fee so if nothing has been done in the first month, why am I expected to pay the second month. Being a small business owner, this is just a headache, having to chase people down to do their job when I have my own job to be doing. DO NOT DO BUSINESS WITH THEM! They will take your money and stop responding. Asked for a refund since they haven't done anything at all on my website and it's been crickets.

    Townsquare Interactive

    Date: 07/28/2023

    Hello ******, We apologize if you have not enjoyed your experience. At Townsquare, we have departments that cover each aspect of your campaign. This allows you to reach out to someone regarding a specific issue. We would love to discuss how we can improve your experience. Please contact ********************************************* to speak with a representative.

  • Tracy W

    Date: 07/25/2023

    Amazing company to work with! They are very professional and extremely attentive! This is the only company I will ever use and highly reccomend them to everyone. Thank you for helping my business grow substantially. It never would have happened without your dedicated team. You guys are truly the best in this business!

  • Kenny T

    Date: 06/24/2023

    Kenny T

    Date: 06/24/2023

    Was the worst company I've ever worked for I bought my website from them then when I stop using them they took my website that was supposed to be my domain I didn't get one lead and 8 months I paid them they said 90 days 6 months total waste of money do not give this company your money

    Townsquare Interactive

    Date: 06/26/2023

    Hello *****, We are sorry to hear you feel this way. SEO services can take time, especially if there is a large population or competition in your surrounding areas. Our websites do come down with a cancellation because we create our sites on a custom platform that is non-transferrable. However, we can send you the content and domain to make the transfer smooth.

Townsquare Interactive is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.