Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

One Hour Heating & Air Conditioning

Reviews

Customer Review Ratings

4.91/5 stars

Average of 220 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDebbie F

    Date: 03/06/2025

    5 stars
    Great company with attentive and courteous technicians! Definitely recommended for their quality products and services.
  • Review fromMark C

    Date: 03/05/2025

    5 stars
    Terrell Rodriguez did a really good job. Very friendly & professional.
  • Review fromCAMILLE S

    Date: 02/27/2025

    5 stars
    . Great experience. Very efficient and thorough. Always a pleasure. Job gets done hassle free. No complaints at all
  • Review fromCathryn E

    Date: 02/26/2025

    5 stars
    Nick checked everything and explained all the tests. He was quick and efficient
  • Review fromWhit N

    Date: 02/04/2025

    5 stars
    Jim, Bethany, and Kylie went over and beyond with their services.
    Totally professional and solved all issues.
    I highly recommend One Hour Heating and Air.
  • Review fromAshley H

    Date: 01/30/2025

    5 stars
    **** was great. He set everything as needed to be and very professional! Thanks ****
  • Review fromWhit N

    Date: 01/29/2025

    5 stars
    ******** ****** and *** were amazing. Nothing but praises to them and One Hour
  • Review fromRichard M

    Date: 01/28/2025

    5 stars
    Eric Stocker did a very good job in replacing my thermostat
  • Review fromButch H

    Date: 01/23/2025

    5 stars
    It was very late when I realized the heat was not working. They got to me quick. **** was the service person. He was very experienced, it only took him a few minutes to figure out what the problem was. He explained everything to me and got it fixed. He was very professional and knowledgeable. I appreciate his help.
  • Review fromJessica G

    Date: 01/22/2025

    5 stars
    Had to make an emergency, after hour call during one of Charlottes arctic freezes and they were at my home within an hour. *****, with 22 years of experience, was excellent. Professional, kind, and diagnosed/resolved the issue quickly. I would give this company 10 stars if I could and for their employees, from the initial phone call to their technicians.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.