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Business Profile

Heating and Air Conditioning

Parks Heating, Cooling, Plumbing, & Electrical

Reviews

This profile includes reviews for Parks Heating, Cooling, Plumbing, & Electrical's headquarters and its corporate-owned locations. To view all corporate locations, see

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Parks Heating, Cooling, Plumbing, & Electrical has 2 locations, listed below.

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    Customer Review Ratings

    3.75/5 stars

    Average of 16 Customer Reviews

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    Review Details

    • Review fromCa G

      Date: 01/14/2025

      5 stars
      The technicians showed up promptly, they listened to my concerns and after inspecting to resolve my concern they made the necessary adjustments and were very helpful and professional.
    • Review fromScott W

      Date: 01/10/2025

      5 stars
      Great service as always. Appreciate the time and coming in adverse weather.
    • Review fromJu F

      Date: 12/20/2024

      1 star
      This company does not install things to code and will skip pulling permits. I have a complaint with them with the *********
    • Review fromMar P

      Date: 03/23/2024

      5 stars
      The fact I have no thoughts after paying to replace my HVAC is a great thing. I was beyond happy that the installers did what they could to ensure I still have some adequate walking space in my attic, did an amazing job of cleaning up and taking care of business, customer support answered the phone within a few rings, maintenance technicians cleaned a separate unit like new, and I feel like a paid a fair amount not only for me but also the company. Its always hard to pay a large amount of money for something, but its good to know the work was excellently done with care.
    • Review fromDavid H

      Date: 12/05/2023

      1 star
      Pointless to make an appointment. Every time they delay or cancel. There's an emergency or someone called off sick. People take off time from work and when they cancel you are the one penalized. I called the day before and confirmed. I received a text an hour before they were coming. Then they want to move appointment from 10 to as late as 6 pm! They have your money so you're stuck. Will not renew.
    • Review fromAshlee G

      Date: 07/19/2023

      1 star
      Parks Heating and Cooling installed a water heater for me in February 2021. The unit came with a two year parts and labor warranty. Two years and 5 months later the water heater stops functioning and needs a complete rebuild. When I called Parks heating out to diagnose this issue, I was told (by the tech) that that particular water heater was known to be defective and they no longer even carried it or installed it in homes. Upon speaking with the plumbing manager a few days later I was told that 5 months after my original install, the plumbing industry received notice of parts recalls for my water heater brand/line. Nobody from Parks ever reached out to me to notify me of these recalls. The plumbing manager told me that the technician who came out didnt know what he was taking about and that they had fulfilled their responsibility to me as a customer by bring my water heater up to code for free. (Another plumber from a different company noticed that the water heater had not originally been installed up to code as the expansion tank was not insulated or placed far enough away from the exhaust vent). Thank goodness they were so willing to come back out and fix something that they installed incorrectly, for free! Im such a lucky customer who will no longer do business with this company. Shady business practices, rude staff, and zero value in their products.

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