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The Home T

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for The Home T's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Home T has 2 locations, listed below.

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    • The Home T

      652 Griffith Rd Ste I Charlotte, NC 28217-3563

    • The Home T

      2108 South Blvd Charlotte, NC 28203-5043

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Al H

      Date: 11/17/2023

      This company is a joke. The new owners have ruined this business. Never had any issues until they took over. I had an accident on a large order I placed and through email, asked them to call me to figure it out. They stated they do not have a phone number for customer service, only email. (Um Okay???.) I replied and asked my question and tried my best to relay the issue through email. No answer. I sent another email.No answer. I sent another email stating that their lack of communication is causing us to return all of the products they sent, as they were the wrong items. They emailed back and said to email a different person. At this point we were done trying, and away we sent all the product (paid another $80 Shipping fee) back to them with a note stating the whole situation and our disappointment in them. Asked them again, to call us on this issue. Told them we needed a refund. No call, no email, nothing. Gave it 2 months and finally disputed the credit card charge because they clearly werent going to do anything. Absolutely disgusting behavior from a company. Will absolutely never do business with them ever. How can you run a business like that? Complete lack of care. And no phone to help your customers??? Its 2023. Makes no sense.

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