Reviews
This profile includes reviews for 2FN Travel's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
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Review fromKelly P
Date: 10/03/2023
1 starKelly P
Date: 10/03/2023
I paid for a vacation through a ******** ad, was contacted by 2FN travel to confirm and obtain info. Through the discussion, we discussed that I do not meet income qualifications. I have asked them to cancel the booking and refund my payment multiple times a day for 5 days now. I informed them that if they did not cancel the booking and refund what I paid I would have to leave them a review. This is my last attempt to get a refund before I file a dispute with my bank.
2FN Travel
Date: 10/04/2023
The customer was never charged. The online booking only preauthorizes, the card is not charged until the booking is confirmed. If the customer reviews their bank statement they will see the transaction will only show pending because it has not settled. It can take the bank up to seven days to release the authorization. The transaction was done on 9/30 which was a weekend and the office was not open. We would have opened Monday, 10/2, so it's actually been two days not 5 days. As previously stated it can take the bank up to 7 days to release the hold and it has been 2 days.
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