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Business Profile

Towing Company

N Style Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

This profile includes complaints for N Style Towing's headquarters and its corporate-owned locations. To view all corporate locations, see

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N Style Towing has 3 locations, listed below.

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    Customer Complaints Summary

    • 14 total complaints in the last 3 years.
    • 6 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/30/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 05/30/2025 I Had my vehicle towed by this Company while I was asleep. They advised me that it was towed because my sticker showed 2023. My registration is up to date. I am a full time Police Officer in ************** and I keep my registration up to date; I just didnt have time to replace the sticker. But it is in their best interest to try and verify the registration is actually expired other than just looking at the sticker and making an assumption without the proper software. In the right situation, a scenario like this can end up getting one of their drivers hurt. Also, they had my vehicle for less than 12 hours and charged me $302.00 to give it back. So now I have to pay more than my registration fee to get my car back, even though my registration was not expired in the first place. I don't usually leave reviews, but I recommend that they figure out a method to verify the status of the registration.

    • Initial Complaint

      Date:05/11/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My visitor car got towed from my apartment complex ( ************************

      Business Response

      Date: 06/01/2025

      Vehicle towed due to permit only parking, visitor must park in the labeled visitors parking

    • Initial Complaint

      Date:03/24/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *********** towed my vehicle over the weekend without any notice of intent to tow office was closed over the weekend and do no give out passes after hours and charged 400 dollars

      Business Response

      Date: 03/24/2025

      Vehicle was parked on residental parking without a parking permit. I would recommend parking in visitors or contacting the office for permit if you are a resident. Private Property Tow. 

      I can supply photos of the violation if you would like.

      Customer Answer

      Date: 03/24/2025

       
      I am rejecting this response because:
      The office was closed to offer parking passes during weekends and no are is labeled visitor no note was left with the required 48 hour notice of intent to tow 

    • Initial Complaint

      Date:01/23/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My family member car was towed from my apartment complex. The stated reason was I was parked illegally but was in a parking spot plus I have a partially disabled veteran tag on my car. I woke up the next morning my car is gone and now they stated I owe them $350. This is a big scam and something needs to be done about this company

      Business Response

      Date: 01/23/2025

      This vehicle was illegally parked on the street, and was not in a parking space. We have spoken to the gentlemen that called here this morning and explained to him the details and he refuse to understand. We are enforcing the parking policies of the private property. Regarding the fees, the impound fee is 275, and the Dollies fee is 75. The reason we had to use dollies, is so that we didnt do any damage to the vehicle and could tow it safely given the circumstances.

    • Initial Complaint

      Date:01/20/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This towing company towed my vehicle because of alleged vehicle tags was expired. I purchased my registration renewal on 01-17-2024. My vehicle was towed 01-20-2024. I was told N style towing process to discovering if your vehicle is out of date is by physically looking at the license plate tags. But they dont have no specific database to access further information on whether or not the vehicle **************,etc is expired. They also have no handbook/policy referring to how they operate their business.

      Business Response

      Date: 01/28/2025

      We authorize parking policies and regulations for private property, your vehicle was in violation and was given a warning sticker letting you know before the tow. Have a good day 

    • Initial Complaint

      Date:08/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Birch Townhomes passed out Stickers for residents with properly registered vehicles for Tenants of the complex. We were told ALL cars WITHOUT this Parking Sticker would be towed. The parking lot in front of my apartment is 80 % filled with Illegally parked cars with NO STICKERS and yet they have NEVER been TOWED and because of all these NON TOWED cars taking up all the spaces there is NO PARKING SPACES FOR THOSE WHO HAVE PARKING STICKERS. So one day we had to parking on the roadside ( with our sticker in plain sight ) and we got towed but NONE OF THE CARS IN NONCOMPLIANCE with the rules ARE NEVER TOWED. THIS COMPANY SEEMS TO ONLY PREY ON THOSE WHO THE COMPANY KNOWS WHO WILL PAY AND PURPOSE IGNORES THE 80% OF THE CARS THAT ARE ILLEGALLY PARKED

    • Initial Complaint

      Date:06/24/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They illegally towed my vehicle along with my neighbors after collecting money to put it back down

      Business Response

      Date: 06/25/2024

      To whom this concerns this neigborhood is To whom this may concern. This neighborhood is governed by a HOA and in their covenant it states all vehicles must be Displaying up to date license plates and we are contracted to tow any vehicles Displaying Expired Tags so we are just doing the job we were hired to do that's all thank you hope this answers all your questions. N Style Towing Management 

    • Initial Complaint

      Date:05/14/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This tow company is price gouging! They charge 400$ to release a car that was towed not even 8 hours ago. They said the vehicle had to be put on dollys to justify the price *****. However working as a dispatcher dollys added only incur an additional 20$ If it canning be reduced I will be goin to the local news reporter.

    • Initial Complaint

      Date:02/20/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      November 11th 2023 I was having cramps I was 31 weeks pregnant so I decided to go to the hospital at that time my baby was still moving. Once I got outside I realized my car was gone so I had to go get it. By the time I got my car my cramping got more intense and by the time I arrived at hospital they told me my babys gear wasnt beating anymore and there was nothing they could do. If I just had those extra minutes my baby would still be here. They charged me $350 without a notice for towing my car. They did this two more times once on December 11th and on February 17th of 2024 they dont give you a notice or anything the just tow your car. Theres no sights in the neighborhood either.

      Business Response

      Date: 02/22/2024

                  TO WHOM THIS MAY CONCERN FIRST SORRY FOR WHAT HAPPEN WITH YOUR BABY. NOW TO ADDRESS YOUR COMPLAIN FIRST WE WORK BY CONTRACT AND FOLLOW IT. YOUR COMPLEX SENTED OUT LETTERS E-MAIL AND TEXTS ABOUT THE TOWING RULES AND REGULATIONS YOU IN YOUR OWN WORDS SAID THAT YOU HAVE BEEN TOWED THREE TIMES FOR YOUR EXPIRED TAGS SO YOU KNOW YOU ARE IN VIOLATION THE FIRST TIMES YOU WAS TOWED AND YOU DIDNT CORRECT YOUR VIOLATION SO NOW YOU ARE MAD THAT YOU HAVE BEEN TOWED THREE TIMES WE DIDN'T COME NIGHT AFTER NIGHT TO TOW THE *** BUT WE COULD OF DONE THAT BUT WE GAVE YOU TIME TO CORRECT IT. AGAIN VERY SORRY ABOUT YOUR BABY. N STYLE TOWING MANAGEMENT THANK YOU        

    • Initial Complaint

      Date:01/16/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This towing company tows in my neighborhood. They are price gauging people. I purchased a new car in July after my ******* was stolen from my apartment complex in June. Ive been in two car accidents since July and Ive been in a rental since then. I just got my car back on yesterday and I hadnt put my registration sticker on my tag yet since my car had a been in the shop. My car was towed last night. They are asking $400 to get my car back and I cant get my car until tomorrow because they closed at 12.

    N Style Towing is NOT a BBB Accredited Business.

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