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Business Profile

Vitamins and Supplements

Natures Formula

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/29/2022

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased the product after listening to testimonials on gospel radio station. Wish I had checked reviews prior to placing an order on 8/4/22 for $120.95. As of today, 8/29/22, I've not received a product, no communication regarding the order nor am I able to reach customer service to ask about my order. It's starting to look and feel like a scam and it is well-documented that scams are on the rise. Just don't refer to the product as "God's medicine" and have people testifying to its greatness!

  • Initial Complaint

    Date:08/26/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8/7/22, I heard the advertisement on a *************** station for this product and called to order. Thought it a little strange that I wasn't asked for an email to sens confirmation, was told to give 2 business days for processing and then **** business days to receive the product. I paid $111.00. I called on 8/23/22 and spoke with a gentleman and was told I should receive my product by 8/26 or 8/27? I was given a tracking # of *********************. I was told this is for the **** and I could go and track it there, but to give it a little bit Well today is the first time I tried and it's not tracking with this number. I don't have time for games. I just want my money back. I will buy a product from somewhere else. Because I should have read the reviews before I ever gave my card Information just blind to these people. It seems shady!!!

Natures Formula is NOT a BBB Accredited Business.

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