Reviews

This profile includes reviews for Fast Med Urgent Care's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Fast Med Urgent Care has 62 locations, listed below.

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  Fast Med Urgent Care

  935 Shotwell Rd STE 108 Clayton, NC 27520-5598

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  Fast Med Urgent Care

  3420 Ten Ten Rd STE 318 Cary, NC 27518-6101

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  Fast Med Urgent Care

  1418 N Main St Fuquay Varina, NC 27526-8901

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  Fast Med Urgent Care

  5156 Nc Highway 42 W Garner, NC 27529-8417

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  Fast Med Urgent Care

  6500 Creedmoor Rd STE 110 Raleigh, NC 27613-3698

Review Details

• Review fromMaddalynne W

  Date: 05/09/2025

  2 stars
  I have been coming to this location for the past 6 years when I have urgent medical conditions pop up, and I have never had an issue with this business up until this week of May 5th, 2025. The front receptionist was assisting me with my check-in and wanted to argue with me that they don't do weight restrictions for any cases other than workers compensation claims. That is an absolute lie because I have had weight restrictions before for multiple pilonidal cysts between October 2019 and February of this year. I call back today, May 9th of 2025 to ask the doctor if I can take additional medication with the ********* she prescribed. The receptionist was extremely disrespectful and immediately dismissive once I explained my case. She was not the doctor that I have seen, so I did not take her advice. Also within my experience on May 5th, the rooms that were used for patients to be seen we're not fully clean and halfway wipe down, I did not even want to set my purse onto the floor because there was trash and a weird plastic tube not even a foot away from me. When taking into an examination room, the medical bed wasn't fully wiped down either and there was more trash on the floor right underneath my seat. I take cleanliness seriously in medical facilities and in my opinion it is a hazard to have such disgusting things in a medical building. The front receptionist even had her children sitting in the lobby eating food within the building as well, which I'm surprised she wasn't concerned about it and I thought it was extremely unprofessional and unsafe due to whoever comes in sick and has an airborne illness.I had to contact a different location just so I can speak to the location manager via email, which an honesty, I would have preferred a verbal phone call. I will never be going to any FastMed urgent cares as long as they are located in **********, **************. They have completely lost my business.

• Review fromTonya B

  Date: 03/15/2025

  1 star
  I went into the FastMed Urgent Care, *********, **, today, at the referral of *********** Teledoc for a possible Kidney Infection. I was asked to do a urine sample at FastMed. Before the Nurse Practitioner came in I could hear her and another person discussing my care. It was odd and she was being sarcastic about whats going on with my health. Mind you I am in pain and trying to receive care! Then she came into the room for like 3 seconds and said I dont believe its a kidney infection without even having the urine sample test completed. She even confirmed that the sample was not completed! Then she referred me to the ** for a CT scan, etc. This Nurse Practitioner was rude, nonchalant, and should not provide care. This is by far the worst experience I have had with a professional who is dealing with someones health!!!!

• Review fromK. D

  Date: 06/20/2024

  5 stars
  Initially, I looked up VA affiliated Urgent Care on the va.gov website. I discovered that FastMed on *********** was closest; therefore, naturally I went to that facility. I visited on Sunday June 16th. I was surprised and relieved at the operation hours. I was amazed at how easy the check-in process was. I just filled out a simple form and waited to be called. The reception specialist was very professional & amicable. She accommodated my needs by securing my appointment for the following day. I showed up for my appointment early enough to fill out forms and information so that I could be seen on time. I checked in the same way and the receptionist specialist worked with the same polite mannerisms and professionalism as the one on my previous visit. They must get them from the same delightful place with incredible work ethic. :-) Anyway, I barely waited at all after I filled out the electronic forms. I saw the wonderful nurse in perfectly adequate time. She thoroughly took all of the information necessary to get my medical needs fulfilled. I then immediately was taken care of by the marvelous P.A. Everyone on staff did outstandingly perfect in taken care of me and making me feel like my needs were of concern. I couldn't have asked for a more perfect place to get my urgent care needs taken care of. I do especially appreciate that Fast Med Urgent Care is affiliated with the VA. It's a place veterans can go to get taken care of just as wonderfully as I get taken care of at the **. Keep up the fantastic work!

• Review fromMicah J

  Date: 02/28/2024

  1 star
  I went to urgent care in ****** ** Urgent Care To get a simple Physical form complete those people should not be practicing medicine.She diagnosed me as having blood pressure issues. without checking my blood pressure. The original nurse put the cuff on an electric blood pressure monitors too tight i told her she ignored me and continued.it started at 215 / 187 no way she then left me in the room to see if my blood pressure would go lower, it went down. 185/120 I told them it would go lower after I get out of the office.They sent in a second nurse used an analog blood pressure cuff she tried to read it manually and it said it was lower.I explained to them i get nervous when in the office and have trouble with my blood pressure while in the office.I believe it's called White coat Syndrome.and told them I have had this same experience over the last five years.,I had no time left so i got up and asked for a refund.They ignored me and continued.I asked for a refund and tried to leave.I asked to see a Physican they sent in Nurse ******** No refund No Doctor ** Physical form incomplete the Nurse did not check my blood pressure not 1 time so she failed my physical and asked me to leave

• Review fromSara L

  Date: 08/21/2023

  1 star
  I wish I could give negative stars! They have locations on their site that are not even open anymore but still let you check in! Dont tell you until about 20 mins later, this location REFUSED to honor that check in time! I checked in online at 4:23, it is now 6:18 and we still have not been called! Front desk is rude whole staff is rude! Avoid!!!n

• Review fromDawn M

  Date: 07/20/2023

  1 star
  FastMed Urgent Care ********************** **********, **. Medical Examiner, *************************. He is cocky and arrogant. Im not sure which but he either doesnt know what he is doing or he abuses his position/control. Sending an assistant to speak on your behalf isnt very smart because she pretty much told me that you dont know DOT regulations. I now know the meaning of DOC-IN-A-BOX.Specimens are picked up every afternoon. FALSE. I confirmed this by calling the *** then the actual lab. This is delaying me from working and they couldnt care less.The ONLY pleasant part of this experience were the ladies at the front desk.

• Review fromJoey C.

  Date: 07/13/2023

  1 star
  Big let down. Dedicated multiple years of service to this company. Accepted and was successful in multiple roles. Promoted multiple times. Upper management are all snakes. Very manipulative. My director had no problem being dishonest even when face to face. Pop up policies, that takes advantage of ancillary staffing. No consistency. Company has been sold and changed hands multiple times in last 5 years. Some good people exists but they are currently looking to go as well. Revenue is the only priority and staffing is always a problem, even worse post pandemic. Never have adequate staffing. Scheduling is inconsistent, forced to drive and cover clinics where staff is short, little to no incentive or care whether its convenient or not. Brand themselves as compassionate but does not deliver in real life situations. Little to know training, training that is in place is inconsistent and unreliable. I would avoid experience altogether unless you can benefit from what they are offering personally. Low employee morale across all positions Providers to front desk. Prejudices apparent with suburban stores. No accountability for upper management.

• Review fromMike W

  Date: 07/08/2023

  1 star
  Collection of patient data, is over redundant. Collection of SS numbers in an unsecured environment puts patient Information at risk.

• Review fromJean M

  Date: 05/30/2023

  1 star
  Went in for a basic physical. My height is completely in correct. My vision was better with corrective lenses on but the review show no difference. My blood pressure is unusually low because the cuff wasn't correctly used as the velcro on it wasn't adhering to the device. I am fove foot seven not five foot five! This made my BMI incorrect! I wasted my money here.

• Review fromGladys D

  Date: 03/20/2023

  1 star
  I dont know why they even make it to where you have to click 1 star because the Fast med here in *********** ** is by far the worst urgent care facility that Ive ever been too. Its supposed to be first come and me and my daughter watched literally 3 patients go back before my child thats in pain even got called to the back. Lady at the front desk is real rude and have a bad attitude. You can hear them telling everyone business. The nurse ****** and the receptionist needs to find another career because helping the fake happiness and rudeness working at med first is not the place for it. The Dr was so so when she first came in she had a small attitude and was really rough with my daughter instead of giving her a chance to say anything she was ******* her to answer her questions. I would look past this place before referring someone. AFC URGENT CARE IS THE BEST URGENT CARE IN ***********. The only reason I did not go there because they was crowded. I will wait for them or just go to the hospital next time!