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Business Profile

Building Materials

Talbert Building Supply Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromElizabeth U.

    Date: 06/17/2025

    1 star

    Elizabeth U.

    Date: 06/17/2025

    I stated working with them in April. April 16th 2025 I called them about their services after seeing on their website in the section *********************** that they offer 3d renderings for their material takeoffs. I was told that it was 25 cents per square foot and that it would be 3-4 weeks for the takeoff. I then sent off my plans to the email provided. April 28th I called back because I had no correspondence back to said email. Then I was told it was not sent out and that they would wave the fee for the takeoff. I kept reaching out to get status of my takeoff and was told the ** would reach out after discussing my concerns with the manager on May 21st. Was not called by the ** that day. We finally get in contact with said ** and they are less than helpful. Finally after 7 weeks we get the takeoffno 3d rendering. Just the takeoff. Then they tell us our nearly 20 grand project is too small for the 3d renderings. In which no where is mentioned on their website. Let this be your warning. They will waste your time and money.

    Talbert Building Supply Inc

    Date: 06/19/2025

    Thank you for your feedback. We apologize for the delay and miscommunication that occurred early in your project. After reviewing your concerns, we waived the takeoff fee, provided you with a discounted quote, and delivered a 3D BIM model of your garage via MiTek Viewer, with full support from our team.We regret that the initial experience fell short and are taking steps to improve clarity around our estimating services. We remain happy to assist if there's anything more we can do.

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