Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

JD Service Now

Reviews

Customer Review Ratings

4.92/5 stars

Average of 164 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromWill H

    Date: 04/08/2024

    5 stars

    Will H

    Date: 04/08/2024

    ***************************** of JD Service-Now did an excellent job with tuneups of both of my HVAC systems on April 8.

    JD Service Now

    Date: 04/09/2024

    Thank you so much for sharing your wonderful experience with us! We take great pride in providing outstanding customer service and taking great care of our customers! We look forward to the opportunity to serve you again!
  • Review fromMartha D

    Date: 04/05/2024

    5 stars

    Martha D

    Date: 04/05/2024

    Loved ******* the plumber. He was the best, so professional and so helpful.

    JD Service Now

    Date: 04/06/2024

    Thank you so much for sharing your wonderful experience with us! We take great pride in providing outstanding customer ********************** and taking great care of our customers! We look forward to the opportunity to serve you again!
  • Review fromAnia B

    Date: 04/02/2024

    5 stars

    Ania B

    Date: 04/02/2024

    We got a same day appt. ************** ***** was ***** but omg, he showed us right away he knew what he was talking about and got our unit running in no time. Very please with his job!!

    JD Service Now

    Date: 04/03/2024

    Thank you so much for sharing your wonderful experience with us! We take great pride in providing outstanding customer ********************** and taking great care of our customers! We look forward to the opportunity to serve you again!
  • Review fromHannah S

    Date: 03/10/2024

    1 star

    Hannah S

    Date: 03/10/2024

    I gave my neighbors an easement through my yard so that JD Service Now could dig a water/sewer line. **** was the ******* on this project. He promised me on several occasions that any damage done would be repaired and plants that were damaged would be replaced. None of that happened, and he nor the owners of the company would return my calls. The workers flattened a berm needed to protect my yard and house from erosion after repeatedly promising they would leave it alone. They spread the dirt from ********, which was treated with aggregate, throughout the yard killing the ground cover. Full-grown black bamboo specimens (replacement estimated at $300) that they had me tape off with red tape to be protected were cut down the last day they were there; and the canes were taken probably for fencing poles. **** said no one would confess. Even after trenching and filling the trenches, someone came in with a large piece of heavy equipment right through a thicket killing most of the plants. They even took down plants where they didn't have to trench. The yard is eroding. The water proofing under the front of the house has been destroyed. Before and after pictures are available.

    JD Service Now

    Date: 03/12/2024

    Hi ******, I'm sorry you were unhappy with the service provided to your neighbor. I believe due to the agreement with your neighbor it limited our ability to take any actions and this was put to rest between you and them.
  • Review fromRichard B

    Date: 02/15/2024

    5 stars

    Richard B

    Date: 02/15/2024

    ***** did an awesome job on my HVAC system! Will definitely use JD Service Now for all my service needs!

    JD Service Now

    Date: 02/19/2024

    We love hearing such wonderful feedback! Thank you so much for sharing with us your experience! We take pride in providing outstanding customer ********************** and taking great care of our customers! We look forward to the opportunity to serve you again!
  • Review fromMichele B

    Date: 02/08/2024

    5 stars

    Michele B

    Date: 02/08/2024

    **** and ***** were great, checking all my electrical inside and outside. **** tried to isolate a flickering light problem in my bathroom and finally got it narrowed down to a couple things which I think I have resolved. They were down to earth and easy to ask questions. I would highly recommend.

    JD Service Now

    Date: 02/19/2024

    We love hearing such wonderful feedback! Thank you so much for sharing with us your experience! We take pride in providing outstanding customer ********************** and taking great care of our customers! We look forward to the opportunity to serve you again!
  • Review fromDavid S

    Date: 02/08/2024

    5 stars

    David S

    Date: 02/08/2024

    *** and his associate did an excellent and thorough job! They were friendly, competent, and explained all the details along with numerous photos that captured the conditions of both my AC units.

    JD Service Now

    Date: 02/19/2024

    We love hearing such wonderful feedback! Thank you so much for sharing with us your experience! We take pride in providing outstanding customer ********************** and taking great care of our customers! We look forward to the opportunity to serve you again!
  • Review fromDavid M

    Date: 02/06/2024

    5 stars

    David M

    Date: 02/06/2024

    ******* did a fantastic job: first with a complete review of our plumbing system and second in doing the follow-on work. He was incredibly thorough and did work beyond my expectations.The supervisor, *******, was very helpful in scoping the work to be done and achieving a cost effective solution. I look upon ** as a partner rather than a supplier.

    JD Service Now

    Date: 02/08/2024

    We love hearing such wonderful feedback! Thank you so much for sharing with us your experience! We take pride in providing outstanding customer ********************** and taking great care of our customers! We look forward to the opportunity to serve you again!
  • Review fromDAN V

    Date: 02/06/2024

    5 stars

    DAN V

    Date: 02/06/2024

    The techs were thorough, courteous and provided detailed information regarding their findings.

    JD Service Now

    Date: 02/08/2024

    We love hearing such wonderful feedback! Thank you so much for sharing with us your experience! We take pride in providing outstanding customer ********************** and taking great care of our customers! We look forward to the opportunity to serve you again!
  • Review fromTatiana D

    Date: 02/03/2024

    5 stars

    Tatiana D

    Date: 02/03/2024

    Technician arrived on time, was very knowledgeable and thorough in inspecting for damaged! Awesome company

    JD Service Now

    Date: 02/08/2024

    We love hearing such wonderful feedback! Thank you so much for sharing with us your experience! We take pride in providing outstanding customer ********************** and taking great care of our customers! We look forward to the opportunity to serve you again!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.