Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating Contractors

Gore Heating and A/C, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJohn C

    Date: 08/16/2024

    1 star
    I recommend calling the guy begging on the street corner before calling this company, he may not know what hes doing but will probably leave you better off than ****. After calling them for a service to AC with temps over 95 in the house, they showed up and replaced a 20$ part for just under 500$. They claimed the thermostat needed replaced and hardwired the unit to run till the company responsible for the thermostat showed up. When they were called to reverse their wiring they showed up switched some wires and left without verifying that they had done it correctly. They left the house with no power to the thermostat and when we called the tech they never answered, even had to call the office to get a tech to call back and no response. When we continued to call over the weekend they stated they wouldn't come back out to fix their mistake without billing another 140 for the call then hung up on us. We had another tech look at the unit and he verified they blew the transformer when they changed their wires. another 30 part later and Ill be back in AC no thanks to the scam artists know as **** heating and air.Since you were kind enough to recap the calls and leave out the facts that your tech misswired the unit on the return visit and refused to come back and correct his mistake. I had to call another company to fix the issue and they verified your tech wired 110v live feed into the 24v system frying the transformer and the new thermostat...Oh and just we are clear I have pictures of the connection IN YOUR TECHS HANDS while they are finishing up....dont worry the bank has copies for the challenge to your fees. The second company not only verified every connection and that the unit was running they replaced the parts your tech destroyed and had me running for 150 cheaper that what you charged. Enjoy scamming your future victims but ill do my best to prevent as many as I can from being taken advantage of by you.
  • Review fromXuan T

    Date: 05/31/2024

    1 star
    They dont know how to install the gas pipes but they offer the service. My builder contracted them to install the **** lines at my new house. They ran the pipe close to electric panel which should not close 6ft but they dont care untill the electrician cut the pipe to ask them move ! And they ran the pipe in the wrong place which should not. Could not pass inspections, dont know how to fix, keep telling lies, dont want to fix all the problems at one time. They should be out of business so the people dont have to pay them for nothing and stressful !!!
  • Review fromCynthia S

    Date: 02/07/2023

    1 star
    We hired Gore to repair our gas fire logs. The technician did not call ahead as promised, came 3 hours late with his child in tow, and said that the pilot needed cleaning. It took 15 minutes, and he charged $300. The unit was not repaired, so we called again. He did not show up for the next appointment and did not even give us a courtesy call. We called again 5 times but cannot get an answer about when someone can come out again. I would not recommend this business at all.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.