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Business Profile

Auto Repairs

Mr. Nobody

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Mr. Nobody's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Kimmie R

      Date: 01/09/2025

      Kimmie R

      Date: 01/09/2025

      My husband has done business w/ them before & recommended I take my jeep because it had been leaking oil. Mr ******************** preformed the diagnostic to Assess the issue(s) & gave a quote, we dropped the truck off on ***, I called that Friday to check the status & was told they ran into a issue w/ parts that was ordered & was on the phone with the distributor at that moment & would give me a call back before 5pm that day with a game plan (no call back). Monday, upon pick up, there were several things wrong that wasnt before, engine was running hot, start/stop wasnt working & the heat was blowing out COLD air & still leaking oil. Husband called the next day to inform them of the problems and that we would be retuning it back. The oil was supposed to stop over time, the cold air was due to an air pocket (something like that), not even sure what they said about to engine overheating, and as for the start stop matter they quoted close to $500, stating that my battery is 9years old and it needs replacing. All these things occurred on their watch! After picking up the second time, less oil leak they said they cleaned it up best they could, the heat is back working, the start stop function ofcourse they wouldnt attend to because they feel as though it wasnt their fault (I feel otherwise) and my key fob is low. I am very disappointed and displeased with this recent encounter after paying a little over $1,900, the manager was not empathetic, showed no concern just excuses as to why its not their fault. Why wasnt the vehicle test driven before it was ready to make sure everything was working properly. In the condition it was dropped off (aside of the fixing of the oil leak)? Also a start stop function can stop working due to irregular engine temperatures. We will not continue to do business here, nor will we recommend this establishment. Its very disheartening that this occurred. But its a ****** learned.

      Mr. Nobody

      Date: 01/13/2025

      ************************** your battery has come to the end of it's cycle and needs to be replaced. We are very apologetic that you did have to return to the shop in order to recheck the oil leak, and the heating issues which was taken care of at no additional charge since that was part of the previous work that we performed under our 3 year 36k mile warranty. The battery is part of the maintenance of your vehicle, the same as tires and brakes that need to be replaced at the end of their cycle. Please see below:An AGM (absorbent glass mat) battery's lifespan can range from 37 years. The attachment shows that the battery is charging and the start/stop is not working due to a low voltage condition. The battery for the 2016 Jeep Grand Cherokee should be in the range of 780 CCA. The battery in your Jeep now, is showing the CCA's of 400 which is not an adequate amount of voltage to operate your vehicle electronic needs. The battery needs to be replaced as it is now going on nine years old.

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