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Business Profile

Mattress Supplies

Kingsdown, Inc. USA

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Kingsdown, Inc. USA's headquarters and its corporate-owned locations. To view all corporate locations, see

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Kingsdown, Inc. USA has 7 locations, listed below.

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    Customer Review Ratings

    1.83

    Average of 12 Customer Reviews

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    Review Details

    • Ashley J

      Date: 08/11/2023

      Although the warranty company was very responsive, I would like to warn people to never buy Kingsdown mattresses. I could sleep better on the floor. They sag and don't support the body.
      It's obviously a company that is trying to get away with using cheap material.
      Nice folks, bad beds.

    • Tammy H

      Date: 06/12/2023

      I purchased a king size mattress from a local store, it was suppose to have a 10 year warranty on the mattress, my mattress has sink places in it and the seams are coming apart on the bottom of the mattress. I contacted the store they told me to contact kingsdown, I sent them pictures of the ripped seams and sink places, kingsdown said I didn’t have a warranty because it was a clearance sale, the mattress was brand new, and was less than 3 years old when I noticed the rip seams at the bottom of the mattress, and it shouldn’t have sink places in it . Kingsdown wouldn’t even do anything even when the store contacted them. The seams coming apart is the workman ship of the factory and not anything I had done. The mattress is not up to standards that kingsdown makes. I have had 3 kingsdown and this one was not made right or the seams wouldn’t have came loose. Kingsdown does NOT stand by their warranty at all. They should have replaced my mattress it was not up to standard! I have always purchased a kingsdown they are my go to mattress but if they are going to treat their customers like this I will never buy another kingsdown again. If the product is not right they should replace it!

    Kingsdown, Inc. USA is BBB Accredited.

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