Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Water Purification Equipment

Filters Fast

Reviews

Customer Review Ratings

3.88/5 stars

Average of 254 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCorys R

    Date: 07/15/2025

    1 star
    Still waiting on filter guess Im not getting them and no refund
  • Review fromTom K

    Date: 07/03/2025

    1 star
    Huh, can't leave ZERO stars.Filters NOT VERY Fast On May 10th I ordered 2 Pentek RFFE20-BB, for $308.40.On May 29th, I checked their web site and the filters had not shipped. I texted them and amazingly, I heard back right away. The filters were not in stock. Was there a notice on their web site that these filters were not in stock? No.When I placed my order was there a note that these filters were not in stock? No. Moments after I placed my order my card was billed, and they had no intention of shipping anything! Not even an email or text telling me these filters were not even in stock! But they billed my card!In the text I was told the filters had an estimated date to ship on June 6th.On June 10th I get the "Please give us feedback email".But STILL no filters! And they want feedback?On June 13th I get an email saying the filters shipped.On June 15th, I get another email "How would you rate your experience?" Still no filters!Within a couple of days I finally got my filters, and, it only took 6 *********, could it get any faster than that? I'll never do my shopping here. Never again. NOT VERY FAST FILTERS.What do you get from these people? Spam, and lots of it. Every single day, sometimes twice a day. None of it is 'oh by the way, what you ordered is not in stock but we billed your card anyway'.
  • Review fromThanh Q

    Date: 06/21/2025

    1 star
    I order filters DA97-15217D on 5/20/2025, it is now 6/21/2025 and I have not received my filters fully paid for.
  • Review fromMichael N

    Date: 06/20/2025

    5 stars
    Outstanding service and very helpful in ordering my filters for my refrigerator and furnace. I have always had issues finding filters for my furnace at my local hardware stores. Now, I just go to reorder and the order is done, fast and extremely efficient.
  • Review fromShelly C

    Date: 06/02/2025

    5 stars
    I have a odd size for a filter and perfectly .
  • Review fromJI N

    Date: 05/29/2025

    5 stars
    Easy to order, received item as promised on every order, and when I did have a question, they were quick to respond.
  • Review fromStephen M

    Date: 05/20/2025

    5 stars
    Purchased the main filter for my hot tub It was a quality filter equal or better to the original that came with the hot tub.A good price for quality product with quick delivery.
  • Review fromDebbie F

    Date: 05/11/2025

    5 stars
    I order all my household filters from Filters Fast and have never had a problem. The items come in a timely manner, well packaged and to the specifications I ordered. The furnace/AC filters, sediment water filter cartridge, and the Brita(type) water filters and they have all been good quality.
  • Review fromJAMES B

    Date: 05/06/2025

    3 stars
    Purchased what was listed as an April **** filter for my April **** HVAC filter. It was a bit cheaper than other suppliers so I bought it. Unfortunately it is not a filter made by the *** (April ****), but instead a cheaper house brand filter. Not impressed as the media is not as thick or robust, and they slightly altered the design. I will use the filters but will not buy again from Filters Fast.Filters Fast would do well to make it perfectly clear that the product they are selling is not the *** product.
  • Review fromDenver S

    Date: 05/04/2025

    5 stars
    The filters are a perfect fit! I recently purchased my home; the air filter for my Carrier Heat Pump was not the correct size and was actually being sucked upwards out of place. When I tried to find the correct size, I found nothing that gave the specs. At that point, I had only the measurement I took. I entered my model number in a ****** Search and it pulled up the FiltersFast site. Their cross-reference was dead on. I received the filters quickly and they fit perfectly. Plus, the quality of the filters is very good, especially when compared to what I was fiinding locally. I will definitely be ordering again when I need to get more filters.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.