Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Remodeling

New Generation Quality Construction

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMarti R

    Date: 06/28/2025

    1 star
    New Generation Quality Construction LLC is a dishonest company. I hired this company in March to make some trusses for my home. I gave a down payment of $3000, and never heard back from the company unless I specifically asked for an update. I was given many excuses and they were never installed. I made arrangements with the company owner, ****, on June 27th to deliver the trusses and to be refunded half of the down payment. I have many text messages from him, including his offer to refund $1500 and that he would bring the trusses to my home. I had multiple conversations with him on the 27th and he told me he was on his way to my house and never showed up. I have been unable to reach him since. He sent a picture of 1 of the 3 trusses he supposedly made but after all that has happened, I am doubtful that he actually made them and suspect that he intended from the start to deceive me for the money.
  • Review fromJoel R

    Date: 06/25/2025

    1 star
    I have a contract from them. They took my money and never finished my basement. They are currently about to go to court because it was more than $10,000 job.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.