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Business Profile

Veterans Organization

Veterans Guardian VA Claim Consulting, LLC

Reviews

Customer Review Ratings

4.66/5 stars

Average of 191 Customer Reviews

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Review Details

  • Review fromDaniel J

    Date: 09/15/2023

    1 star

    Daniel J

    Date: 09/15/2023

    Had an absolutely horrible experience. Emailed all my documents and heard nothing for 2 months, got sick of waiting and messaged through ********* They emailed me with someone else's name on it. Yea couldn't even get my right. "Intake manager **************** couldn't have cared less"....then they blocked me on ******** so they didn't have to talk to me anymore. Yup that's the level of service this company provides veterans!

    Veterans Guardian VA Claim Consulting, LLC

    Date: 09/19/2023

    We know it's easy for written communications to get lost in translation, so we're glad we were able to connect over the phone last week to directly address your concerns. We're delighted we were able to get on the same page so we can continue to move forward with your claims journey. Our team is eager to continue to assist you to support our shared goal of achieving your maximum rating and we hope you will amend this review in light of our recent conversations and continuing working relationship. Our team called you today to move your claim along, but unfortunately we were unable to connect as your voicemail box was not set up. Please do not hesitate to give us a call back at your convenience.
  • Review fromGonzalo V

    Date: 09/13/2023

    5 stars
    I got lucky going through you guys, couldnt ask for a better service. awesome
  • Review fromJessie T

    Date: 09/09/2023

    5 stars

    Jessie T

    Date: 09/09/2023

    They are amazing to work with! They are right there when you have questions. ALL of their departments are very nice and take care of you. They raised my percentage from 10-40%

    Veterans Guardian VA Claim Consulting, LLC

    Date: 09/11/2023

    We're thrilled to hear of your experience and results. Thanks so much for your trust.
  • Review fromErica W

    Date: 08/31/2023

    5 stars

    Erica W

    Date: 08/31/2023

    I am very happy with the outcome that I received with the VA while working with Veterans Guardian. The whole team is there to help, and you can reach out to them, and they respond quickly. I also think that the fees you have to pay are justifiable based on the outcome you get. I would recommend them to anyone looking to fill a claim or get an increase. It's worth it.

    Veterans Guardian VA Claim Consulting, LLC

    Date: 09/11/2023

    Thank you so much for taking the time to leave us feedback. Our team works hard to help our clients achieve favorable results and a great experience - thank you for your trust.
  • Review fromR B J.

    Date: 08/25/2023

    5 stars
    I'm happy with the outcome. I tripled my monthly payment after 35 years of 30%. This is a pay for service and the results are worth the money. Benefits last a lifetime, so paying a few dollars was never a concern. I'll use them again. If they do not get results, no money is required. Convenience is what it's all about, so unless you are very familiar with VA processes and what [they] consider relevant verbiage to increasing your percentage, I recommend using Veterans Guardian. It's a "fire and forget it" process...
  • Review fromMiriam B

    Date: 08/10/2023

    5 stars
    I am pleased with their service. They were very helpful every step of the way. They made wading through all the paperwork and appointments low stress and the app w/ the ability to message someone was very helpful. Response time was always within 24 hours. I would recommend them.
  • Review fromShirley H

    Date: 08/08/2023

    5 stars
    Veterans Guardian's handled my claim professionally and with the upmost courtesy. They gave me detailed information, prompt, and answered all my concerns. I would gladly promote this organization to my fellow veterans who have not had any success with their claims.
  • Review fromMichelle G

    Date: 08/02/2023

    5 stars
    This company is amazing. They helped me achieve in two months what I wasn't able to achieve in over 5 years. They are very attentive and caring. They also make sure you truly understand the process.
  • Review fromNick D

    Date: 08/02/2023

    1 star

    Nick D

    Date: 08/02/2023

    They take advantage of veterans and dont really provide with a service and charge you an arm and leg. Never talked to the same person twice. They deserve zero stars

    Veterans Guardian VA Claim Consulting, LLC

    Date: 08/07/2023

    We were very disappointed to see your feedback, especially since we were clearly successful in assisting you. You hired our team to perform a service, and we delivered -more than doubling VA rating. You elected to utilize our service with clear knowledge that we are fee based. Our service and fee structure was explained via phone call, and in written format - indeed on Feb 2, 2023 you signed a separate addendum acknowledging your understanding that there are a variety of free claim services available to assist you. After being presented with these free alternative options, you elected to work with us for our expert guidance. Not only did our team succeed in achieving your Rating increase, we accomplished this arduous task in under 6 months. It is true that many of our staff members participated in your success, as we have experts dedicated to each phase of the process. You benefited from hands on help with generating a claims strategy, documentation, an independent medical opinion, and even C&P prep. Our team met every obligation -our dedication, man hours and efforts to achieve your favorable outcome merit fair compensation. We would never want to cause a financial burden on any client, which is why we offer flexible payment plans to ensure your consulting fee does not need to be paid out of pocket. As fellow vets we genuinely care about providing a service that is both effective and empathetic. To date, our team has reached out to you multiple times in an effort to have a direct discussion and provide additional guidance on your options.
  • Review fromVernon W

    Date: 07/31/2023

    5 stars
    Extremely competent personnel who address your specific requirements and get exceptional results. Highly recommend them.

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