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Business Profile

Auto Repairs

Carfix Auto Repair & Tires Raleigh

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Carfix Auto Repair & Tires Raleigh's headquarters and its corporate-owned locations. To view all corporate locations, see

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Carfix Auto Repair & Tires Raleigh has 5 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromMatthew G

      Date: 03/14/2025

      1 star
      I dropped my daughters car off, because of a brake warning light on the dashboard. I assumed this might need a part called a master cylinder. After a 10 minute spiel about their great mechanics and warranties etc, the service manager ***, finally got to the price for the repair. Over $3,600.00 to repair brakes on a car that is not even worth $3,500.00. They said it needed everything, that was in the entire braking system. Four new rotors, four new brake calipers, brake pads for all four wheels, all new brake lines, a new master cylinder and a brake fluid flush. They also have a rating system, and my daughters car was rated in red, to intimidate and scare you into thinking the car is not even drivable, even though this light had been on for months.That being beside the point, I called three different places to get estimates for what was allegedly needed for my daughters car, and no one else came even close to what the cost was from Car Fix. Most places where under $1000.00 for everything, Car fix said the car needed. I ended up getting it fix at a place called PAYLESS AUTO REPAIR, now in ******, (used to be in ******), and all the car needed was brake pads all around. It cost me $132.00 for the parts, and $200.00 for the installation of the parts.I'm all for companies making money, as I run a small business myself, but these folks are crooks pure and simple, and something must be done to put these companies and other companies like these companies out of business. They straight up lied about the condition of the brakes, and in their summary, some of the things they said, didn't even make any sense. I.E. The brakes sound like they are metal on metal, but after driving for a bit the metal to metal sound went away. As if this was the case, the sound would actually get better LOL.I want an an example made out of this company and other like it, as consumers are just that, they are consumers, not so called professional ASE technicians.
    • Review fromAudree C

      Date: 10/06/2023

      1 star
      Took our truck to have it looked at Carfix of ******. Beware they tried to add on repairs that were not needed and just had been done recently and silently added charges to our estimate of close to **** dollars to our bill. We only needed a minor thing repaired and the piece cost 10 dollars at auto parts store but they wanted to charge us 279 dollars plus all the other silent things they had added to the bill. We refused the work and removed our truck and took it to another place for repairs. Beware of Carfix in ****** they will cheat you big time.

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