Reviews

Review Details

• Review fromRick B

  Date: 05/25/2023

  1 star
  Save your money. This organization is an absolute clown show. I initially paid them to set appointments for merchant accounts and that was a disaster. Most recently I am trying to use the credits I have left for MCA appointments. The first 2 (with recordings attached) were clearly unqualified as the person speaking told the rep that they didn't own a business. We are 6+ weeks in. I finally received a decent appointment a week ago, but now they haven't called on my campaign since. I doubt I'll ever recover my money or see any kind of ROI on my investment. Steer clear.

• Review fromJonathan P

  Date: 02/23/2023

  1 star
  I have used this company for appointment setting and its been a nightmare, first I was sold under the name "Leads Lava" then later on figured they are called "virtual ready center", what ??!! First red flag. and now after doing my due diligence they are called CSC Beyond. I tried to search for Leads Lava and Virtual ready Center in the business directory but couldn't find them, they are not registered anywhere in any state, typical for scam like operations trying to hide their trails. Then I was like maybe this is their operations, let me just see how it goes and give them the benefit of the doubt. I had an onboarding call, the first week went by and they sent me an appointment. Then a month later another appointment, what??!! This is just the worse experience I ever had with appointment setting. the lady they booked the appointment with was 100 years old, I mean really is this an appointment? the funny part is that I requested zoom virtual appointments, and then I get someone who is 100 years old, this is just despicable. About my appointment; the callers had an accent, and it was hard for the other person on the phone to understand what they were saying. Second red flag, they use a callcenter off-shore. Then the nature of the call was just pushy and customer showed absolutely no interest in my service, the customer was old and they just forced the appointment onto her, Third red flag!! I then contacted their customer service team and they said they will look into it and fix it. STAY FAR AWAY FROM THIS COMPANY. BOILER ROOM TYPE SCAM. They will tell you they will improve, they listen to recordings, and whatever this is all just lies. Then when I asked for my money back, they were just buying time and saying we have to look into it, we purchased data, we made call, we paid our agents, .... and endless arguments why they cant give you your money back. I am really tired this, at this point you can consider my payment a donation to your pathetic operation.