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Business Profile

Event Planner

Kennedy Events LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Planner.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/05/2024

    Type:Sales and Advertising Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 9th I reached out to Kennedy Events asking for a wedding coordinator. She was very responsive and we even had a phone call. I booked with her on November 15th and paid a $750 credit card deposit. Followed up with many questions to help with the wedding. I event flew out to ************** to meet her. She didn't answer any of my questions and bailed on me last minute despite me already traveling. She said she would have my questions answered Feb 8th. Feb 16th I followed up because I didn't hear anything. She proceeded to say the same reason on why she cancelled me the month prior when I flew out there. I asked to cancel the wedding coordination and receive a refund for the services not provided. I've been ghosted despite multiple follow *** and now the company is "temporarily closed". Three months went by and I didn't receive even one thing of help.

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