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Business Profile

Lawyers

Law Offices of John T. Orcutt, PC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Law Offices of John T. Orcutt, PC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Law Offices of John T. Orcutt, PC has 9 locations, listed below.

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/27/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I contacted this office to file bankruptcy. They advised chapter 13 would be best. The plans seem acceptable and was excited about being able to take care of of my finances. Once I filled out the paperwork and sent over the stuff they said they needed and paid the initial fee of $575. As soon as I gave them the money they asked me if I would be able to make my first payment by the next month. That made me nervous since the court date had not even been set, and I couldnt make a payment along with all the other debt that I have, if the case hadnt even been Done yet. So I started doing research and noticed all the negative comments on this company. I then decided to not go through with this since we hadnt filed anything yet. I asked to cancel this and refund my money since that money doesnt come easy to me and I needed it to keep paying my bills . Once I asked for that their attitude completely changed I just got a letter in the mail showing all these fees that make no sense considering all they did was look over my bills and now they are saying that what they did cost more than what I paid, so I will not get any refund, Im very upset because again I cant afford to just throw away money. Thats why I came to them in the first place. I hope people read this before going with this company and think second about it I wish I would have.

      Business Response

      Date: 05/03/2023

      Hello,

      I have attached ******************************* refund request letter that shows the work we did/why no refund with the owner signing it.

      *************************** said she decided not to file because she does not want to make the monthly payment to the trustee before her debt gets settled with the creditors. (We have no say over that. Your case gets filed, you immediately become protected and your creditors are notified. Then Eastern district has to make your payment to the trustee on the 1st of the month after you file, and your court date is about 30 days after you file, depending on how busy court is.) So that would be the case for any bankruptcy attorney she files with.


    • Initial Complaint

      Date:10/06/2022

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.


      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.




      Sincerely,



      **** *************

      Business Response

      Date: 10/18/2022

      Hello,

      We are currently working with **** ************* and her case is still open with our law firm. Her paralegal ****** has been advised and has reached out to Dawn to address her questions and concerns. 

    Law Offices of John T. Orcutt, PC is NOT a BBB Accredited Business.

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