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Business Profile

Virtual Mailbox

Traveling Mailbox, LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromArania A

    Date: 06/11/2025

    1 star

    Arania A

    Date: 06/11/2025

    This Business, Traveling Mailbox, steals Bank Cards and ATM cards. Do not sent Bank and ATM cards here.

    Traveling Mailbox, LLC

    Date: 06/13/2025

    Unfortunately this customer was upset that they shipped an item first class overseas and it did not arrive. Customer was very dishonest.
  • Review fromEzra L

    Date: 06/22/2024

    1 star
    I, *****************************, co-founder and Clinical Director of Easy Does It Counseling, am filing a formal complaint against Traveling Mailbox regarding their co-founder and senior vice ********** ************************ During our interactions with ******************, several concerning incidents occurred:1. Our initial contact was to resolve a technical issue where ****************** did not properly communicate that the issue was corrected and closed on their end. When asked for clarification, ****************** was rude and dismissive, stating that he had been clear in his initial reply.2. Additionally, when directly informed about instances of racial microaggressions within our exchanges, ****************** was again dismissive and refused to acknowledge the issue. He declined to provide an on-record acknowledgment or apology and instead suggested discussing the matter off the record.These behaviors are deeply concerning and reflect a lack of professionalism and respect. As co-founder and Clinical Director of Easy Does It Counseling, it is crucial for Traveling Mailbox to acknowledge and address these concerns promptly and publicly. A formal acknowledgment and apology from ****************** would demonstrate a commitment to fostering an inclusive and respectful environment within their organization.Efforts to resolve these issues directly with ****************** have been unsuccessful, necessitating this BBB complaint for resolution. I seek your assistance in facilitating a prompt and appropriate response from Traveling Mailbox's leadership.
  • Review fromStephen F

    Date: 08/12/2022

    1 star
    I had a very poor experience with Traveling Mailbox. Their onboarding process was lacking, and despite not provisioning an address for me for multiple months, continued to charge. Their website and tools are subpar and i was unable to set a custom box number using their tool. When questioning about the charges, they said that they had provided an address to me on the first day, despite not communicating that. They refused to refund the incorrect charges -- which in my mind shows how little they value long term relationships with customers.
    There are also unclear instructions on setting up **** Form ****. I'm not sure how they're storing the PCI images they're receiving, but feel like the company is ultimately a grift that focuses on maximizing profit over providing a valuable service.
    I strongly wish I had found this and other review sites prior to reaching out to them.

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