Reviews
This profile includes reviews for Carolina West Wireless, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 19 Customer Reviews
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Review fromSue S
Date: 06/12/2023
5 starsWonderful customer service & prompt assistance when needed! I love the personal connection Carolina West offers.Review fromCrystal J
Date: 04/19/2023
5 starsCrystal J
Date: 04/19/2023
The staff is very knowledgeable and friendly they waste no time helping a customer
Carolina West Wireless, Inc.
Date: 04/24/2023
Thank you for the support and the kind words. At Carolina West Wireless we strive to make our customers the number one priority. We look forward to providing you with you wireless services for years to come.Review fromAngela S
Date: 04/04/2023
5 starsAngela S
Date: 04/04/2023
The service is dependable and good coverage of the area. The key for me is being able to talk to a person face to face if I have questions or problems.Carolina West Wireless, Inc.
Date: 04/17/2023
Thank you for your loyalty ******, we look forward to serving you for years to come.Review fromBrandon H.
Date: 04/03/2023
5 starsBrandon H.
Date: 04/03/2023
This company has the best customer service and support I have ever seen. The major carriers could learn a ton by working with the employees of Carolina West Wireless for a day on how to treat customers. The signal is fantastic too. You can have the newest and best devices but if the coverage is horrible or the customer service is bad the device is worthless. Keep up the great work!!!Carolina West Wireless, Inc.
Date: 04/17/2023
Thank you *******, customer service and your customer experience are of the utmost importance to us. Glad to hear we are hitting the mark with you. We look forward to providing you the best services possible for years to come. Thanks again, Carolina West Wireless.Review fromBrian B
Date: 03/20/2023
5 starsBrian B
Date: 03/20/2023
Reliable service, fair pricing great coverage! I appreciate that their friendly people check in with me from time to time.Carolina West Wireless, Inc.
Date: 03/21/2023
Thanks *****, that is great to hear. We really appreciate your loyalty and look forward to providing you with service for years to come.Review fromJody A
Date: 01/31/2023
5 starsJody A
Date: 01/31/2023
I have had Carolina West service for over 28 years. Hands down, best service around and Awesome Customer supportCarolina West Wireless, Inc.
Date: 02/16/2023
**** - thank you for the glowing review! We strive hard to ensure that we are providing a great network with exceptional customer experiences! Glad to hear we hit the mark with you! Thank you for your long-standing loyalty!
Regards,
Jude O'********, Chief Customer OfficerReview fromBrenda E
Date: 01/27/2023
5 starsBrenda E
Date: 01/27/2023
I've been a customer forever it seems. CWW, is loyal to me and I'd say to all its customers who do their best paying the bill on time and/or notifying CWW when financial issues arise-they're willing to help. I'd recommend CWW to anyone.Carolina West Wireless, Inc.
Date: 02/16/2023
******,
Thank you for your kind words - we truly appreciate our customers and know that every situation is unique.
We thank you for allowing us to work with you through anything that may arise.
All the best,
Jude O'******** - Chief Customer OfficerReview fromJohn's T.
Date: 12/19/2022
5 starsJohn's T.
Date: 12/19/2022
I have used Carolina West since cell phones became popular. Traveled 48 states. In the early days, there were not towers in some areas. Now, I am confident with service anywhere in the states.Carolina West Wireless, Inc.
Date: 12/20/2022
Thank you and we are so happy to hear we are meeting your cellular needs. We look forward to many more years of providing you the best service in the industry.Review fromGwendolyn C
Date: 08/17/2022
5 starsGwendolyn C
Date: 08/17/2022
Been a customer since 1994. I have always had great service and the staff is helpful and friendly. I have service in areas other folks don’t ( they have different company carriers ). I have a great plan that is worth the price and is more affordable than my other friends have. My plan allows me many advantages my friends do not have with other companies. My husband has a different carrier ( work phone ) and is not happy with the service but is required to have that particular plan. There is no comparison to the quality of Carolina West- it’s simply the best.Carolina West Wireless, Inc.
Date: 02/16/2023
*********,
Thank you so much for your outstanding review and for your patronage - since 1994, WOW!... you were there pretty much from the beginning!
Please let us know should you need anything or have any additional feedback; we love to hear from our customers! Sincerely, Jude O'********, Chief Customer Officer
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