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Business Profile

Property Management

Orange Property Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for Orange Property Management's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Orange Property Management has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Orange Property Management

      3270 20th St S Fargo, ND 58104-5917

    • Orange Property Management

      1311 11th St N Wahpeton, ND 58075-5024

    • Orange Property Management

      113 S Main St Watford City, ND 58854-7127

    • Orange Property Management

      321 W Highland Dr Williston, ND 58801-4140

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/21/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Went to look at a place to rent this person ****** informs me of what the process is and what they require. A credit score over 600 a criminal record that doesn't involve *** offense or anything like that and of course no felonies I don't have any of these. I explain to the lady what I had, I have a credit score of 611 I have two misdemeanor charges which I explained to her in detail what they were and she's just go ahead and do the application because you're going to pass it's not going to be a problem the application fee is $35 and for the person staying with me it was an additional $35 which I explained to the lady this other person is only going to be there for a month they have someone that they take care of and not going to be living here it's just going to be visiting and she said we can't do this until she does the application as well so I had my significant other do the application which didn't matter because they have already turned me down which she didn't tell me if she turned me down for for the background check which she said wouldn't be a problem the credit score I had was fine so I've wasted $35 not just for my application but for the my partner's application as well which wasn't even necessary because they obviously don't even need it if they're not even allowing me to rent I want reimbursed for both of those $35 charges. And I think the Girl ****** who's giving me all this information needs to be reprimanded and or fired and also a letter of apology to me for wasting my time and energy completely unnecessary when I was completely upfront with them in the first place.

    • Initial Complaint

      Date:08/03/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am seeking assistance regarding a deposit refund concerning the rental apartment my husband and I occupied at **********************************************************************. When we moved in (on August 17th, 2019), the property was under ****** Properties.Upon our move-in, we noticed several pre-existing issues within the apartment, (stains on carpet, subpar closet doors, paint blotches on the walls, marks on ceilings). We diligently documented these and submitted photographs to ******** online portal. Unfortunately, we no longer possess copies of these photos.In January 2022, property management was transferred to Orange Properties. When we moved out of the apartment on July 19th, 2023, the checkout report listed some of the same issues we had documented four years earlier before we even moved into the unit. Ideally, Orange Properties should have access to records from ****** Properties, including the photographs depicting the state of the apartment when we first moved in.We reached out to the individuals who supervised the property during our occupancy of the unit (***************** and ******* Emeretio), but received no acknowledgement or response. We have refrained from signing the check out report. While we acknowledge responsibility for certain items mentioned in the checkout report, we firmly believe that we maintained a clean apartment throughout our tenancy and that we are *********** a substantial portion of the $745 deposit. Moreover, Orange properties has informed us that they will deduct $301 from the deposit (charging us rent for the entire month of July, despite requiring us to hand in the apartment keys on July 20th). This practice appears to be in violation of ********* statute 504B.116, which mandates a correct proration for the final month of the lease.Given the lack of communication from Orange Properties, we are uncertain about the steps to take to secure the rightful refund of our deposit.Regards,*********************.

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