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Business Profile

Dentist

Capehart Family Dentistry

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Capehart Family Dentistry's headquarters and its corporate-owned locations. To view all corporate locations, see

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Capehart Family Dentistry has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromAnonymous A

      Date: 12/02/2024

      1 star
      They don't seem to care about monitoring their inbox, responding to their emails, or keeping track of paid invoices. I recommend hiring office personnel based on skill and not just hiring good looking women. Also, my son's dental spacer fell out 10 minutes after our appointment, makes me wonder if they actually know what they're doing at all...
    • Review fromLaura D

      Date: 07/23/2023

      1 star

      Laura D

      Date: 07/23/2023

      I recommend getting a second opinion for any work they want to do. I hope sharing my experience helps future patients avoid unnecessary pain and pricey bills.
      In April 2023 I went in for a routine cleaning and the dr recommended an old filling from a prior dental office be replaced, even though I didn't have any issues with said tooth. I thought it was odd but decided to listen to the dr because I'm not a dental health expert.
      In May 2023 I had the filling done and that evening something felt off- hot/cold sensitivity, inflammation, throbbing pain that spread along my jaw and led to headaches. After my second follow up at Capehart, a different dr referred me to a specialist for a root canal.
      I regret getting work done because it resulted in 2 months of pain, several dental visits, a root canal, and now a crown.

      Capehart Family Dentistry

      Date: 07/25/2023

      Laura,
      I am happy to hear that you were able to complete your root canal procedure. I did review your history with us and found that we were able to get you in very quickly to address your post operative pain and offer a referral if needed so I'm sorry to hear that you were in pain for so much longer after you switched dentists.
      The reason the fillings were recommended to be redone was because there was decay around the old fillings and a new cavity in between another tooth. Leaving cavities untreated is not the way we treat patients, even if the cavities don't hurt at the time.
      It does happen that teeth respond poorly to new fillings, even if everyone is perfect during the procedure. It it afterall a surgery on your tooth.
      We wish you the best of luck with your oral health and your new dentist!

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