Reviews

This profile includes reviews for Ameritas Life Insurance Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Ameritas Life Insurance Corp. has 6 locations, listed below.

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  Ameritas Life Insurance Corp.

  5900 O St Lincoln, NE 68510-2234

  
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  Ameritas Life Insurance Corp.

  7942 N Maple Ave Ste 107 Fresno, CA 93720-0293

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  Ameritas Life Insurance

  PO Box 40888 Cincinnati, OH 45240-0888

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  Ameritas Life Insurance Corp

  3930 E. Jones Bridge Road, Ste. 315 Peachtree Corners, GA 30092

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  Ameritas Dental & Eyecare Insurance

  5 Creamery Brk Ste 6 East Granby, CT 06026-8709

Review Details

• Review fromSharon R

  Date: 09/09/2024

  1 star
  I have buyers remorse! I bought Ameritas PPO Plus dental policy in May 2024 & I just CANCELLED it today. This is the worse dental PPO policy ever & I paid extra for PPO Plus. Nothing but a scam. On my first preventative visit I had to pay $85, while they paid $8.60. I had to pay for the X-rays- my first time ever in life. I was referred to & went to an oral surgeon for just a consult & I had to pay $125 while once again Ameritas paid pennies. Their directory is 98%+ wrong & grossly outdated causing me ridiculous stress & HOURS of extra work trying to validate acceptance at many dentists in my area. I tracked down many dentists who were shown as in-network in Ameritas provider directory only to find out that they had moved out of state or hadn't accepted Ameritas in 7-10 yrs yet Ameritas had multiple records w/locations all showing them as local to my area! I'm disgusted. I discovered contrary to their advertisements, they are NOT widely accepted. They have such a bad rep that dentist who do accept Ameritas want $150 payment up front. I refused. I've had to fight with dental receptionists & get Ameritas on 3-way calls EVERY time I tried to schedule an appt and EVERY time I went to dentist. I'm done! I won't be doubling down & staying with these jokers for more misery & only to find out what many others have said which is that they won't pay even when they pre-approve planned work which BTW took almost 2.5+ months to get a response from Ameritas in my case. Luckily I decided to not use a periodontist & I didn't go through with it. I would've been stuck with a huge bill despite a pre-approval. Ameritas is THE WORSE dental insurance. It is worse than state Medicaid dental coverage and that's really saying something. Medicaid dental at least covers preventative & X-rays. Ameritas gives creative reasons why they don't cover services while my policy says it should be covered. STEER CLEAR OF THESE TRICKSTERS.

• Review fromMelody M

  Date: 09/06/2024

  1 star
  You cannot get direct answers. There is no consistency in their policies. It just depends on the CSR that you get. IF you file a claim, be aware. They DO NOT send certified mail. They DO NOT use a tracking number. They DO NOT do a wire transfer. They “trust” the standard mail system. You MUST have a FedEx account (Luckily free to sign up) but you MUST pay to have the check FedExe’d to ensure it delivered safely. SO difficult to work with.
  
  Don’t use these “small” insurance companies. We closed out with METLIFE. No problems. They even wired transferred the money.
  

• Review fromNazareth F

  Date: 09/03/2024

  1 star
  DO NOT USE THIS COMPANY! I have a life insurance with this company for years, now that I want to cancel the policy the penalty is half of the money you have save with them and its been months for them to pay me back. Still waiting for the check. I don't know what to do? I need help to collect my money.

• Review fromMikaeli B

  Date: 06/03/2024

  1 star
  TERRIBLE EXPERIENCE. I have this insurance for dental coverage. I pay every month for the PRIVILEGE to use this insurance and when I do they deny coverage? According to their “guidelines” I did not have enough decay to warrant coverage for a crown, even though TWO dentists advised the procedure. I was experiencing sensitivity and instead of ignoring it and jeopardizing my health further, I decide to be proactive and resolve my suffering, but get stuck with a 1700$+ bill. The dentist who performed the procedure even physically mailed them evidence of decay and appealed their denial and they STILL upheld their ruling. Terry, their customer service rep, was zero help. Just trying to understand what level of pain someone has to experience in order for this company to warrant coverage.

• Review fromjanice l

  Date: 05/24/2024

  1 star
  such a scam, i had a cracked tooth and needed a crown to prevent further decay and pain, my dental insurance got bought out by Ameritas, I never got a policy or was aware that my benefits had diminished so much. Anyway, I had coverage for major services but just like everyone elses review, they denied my claim saying there isnt sufficent evidence of tooth decay or traumatic injury resulting in loss of tooth structure. My dentist said they've never seen anything like this before, we have appealed it twice and gotten denied both times.

• Review fromSherry D

  Date: 05/10/2024

  1 star
  Would not give them a star at all but have to to give review !!!!! Of course they are financially strong because they screw the consumer!!!! And thanks to the union used them as the insurance company . I have been getting the run a round for reimbursement for eyes and they say not in system call here , call there , call here , do this do that and now finally they say checks in the mail and guess what no check !!!! Now my mom won't have mother's day thanks to them screwing around , worst company ever for consumers , best for union CEOs and their company to make huge profits while the people the cover suffer the consequences.

• Review fromRobert H

  Date: 05/07/2024

  1 star
  ABSOLUTELY DO NOT USE THIS COMPANY!! I believe they are operating fraudulently or at the very least verge on malpractice. Their customer service is non-existent. We used them because of their association with AMBA and retired teachers Association. All are negligent!!! As another reviewer said - Ameritas is happy to take your premiums but never pay on claims!!! They would rather pay for the extraction of my teeth than to pay for the preventive measures to preserve them. I have cracked teeth and need crowns to preserve them- not uncommon with seniors!! This stupid company requires you to be hit in the mouth to have a crown. They declined the claim because there was "no evidence of traumatic injury". Fools!! All X-rays and dental prognosis was submitted. I cancelled immediately. DO NOT USE AMBA OR AMERITAS!!!

• Review fromJillian M

  Date: 05/06/2024

  1 star
  The supervisor whose name is Jasmine from Ameritas Dental, told me to get another tooth extracted if I wanted Ameritas to cover my upper partial because my teeth were missing before me signing up with them. I didn't come to them with missing teeth they never grew in from a genetic defect. Please DO NOT sign up with this company. They may have *decent dental* but their customer service is ABSOLUTELY HORRIFIC.
  My name is Jillian M****** I have no reason to hide.
  They are awful DON'T BUY THERE DENTAL INSURANCE.

• Review fromKelly P

  Date: 04/30/2024

  1 star
  Horrible, never pay out claims. Had insurance (dental) for 2 years, take my payments for premiums but pay claims. Alwaus have an excuse.

• Review fromJordan J

  Date: 04/04/2024

  1 star
  Don't do it.
  This company is miserable to quit. Impossible to get your money back from. It's taken me weeks to quit and they're still withdrawing money on days I didn't give permission. I'm still being told it'll be almost a month to process refunds. Don't waste your time.