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Business Profile

Moving Services

Moving Made Smooth, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Services.

Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • Lauren G

    Date: 08/26/2023

    I reserved 2 guys for 2 hours to help load my belongings into a trailer….only 1 guy showed up almost 45 minutes late. He was trying to do all the work himself and ended up ruining my couch. He would’ve damaged many of my other belongings if my dad and I did not step in to help. Since my dad and I did majority of the work, and the other help didn’t show up, the owner offered to refund me the full amount I paid. After many calls and texts, I have not received my refund. I unfortunately have to submit a charge back through my credit card company. Very unprofessional, poor communication, and does not care about their customers belongings. I would go with any other moving company in the area.

  • Bud B

    Date: 03/25/2023

    ***BEWARE*** Hired MMS on Feb 27, 2023 for a move and paid a $300 deposit the same day. They were to arrive on March 5 at 11am. At 1240 I sent a text that they were over 1.5 hours late with no contact At 2:11 I asked for a refund as we still had not contact and wouldn't need them any longer There were several attempts at calling as well, at approx 3pm I received a call from them that there was a problem with their last move and "the police had his phone" and he promised to refund 3/5 4:40pm asked why I hadn't seen the refund yet 3/6 9:30 PM asked why I hadn't seen the refund yet 3/7 They replied that they were in North Dakota and would refund that afternoon 3/8 requested the refund again Yesterday asked again and still no refund, and no communication.

  • Ken S

    Date: 09/10/2022

    I would highly recommend this company.They made our move go so smooth.

Moving Made Smooth, Inc. is NOT a BBB Accredited Business.

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