Reviews
Customer Review Ratings
Average of 253 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJo Anne S
Date: 10/08/2024
5 starsJo Anne S
Date: 10/08/2024
Frank explained my system problems and was very kind and respectful. I felt very comfortable having him in my home for this assessment.
Burton A/C Heating Plumbing and More
Date: 10/09/2024
Thank You so much for your great review, Frank is a true ambassador of our company! Thanks for trusting Burton with your service needs.Review fromRoss H
Date: 10/07/2024
5 starsRoss H
Date: 10/07/2024
Mike was knowledgeable and honest. I've had bad experiences with other companies but the last two times I've called Burton I've been very satisfied.Burton A/C Heating Plumbing and More
Date: 10/09/2024
That's great to hear and we appreciate you taking the time to send us a review. Thank You for trusting us to service your family.Review fromMark E
Date: 09/13/2024
5 starsMark E
Date: 09/13/2024
J J came to inspect our furnace and A/C today. He was very professional yet also friendly and courteous. He showed me pictures of hidden areas and explained to me in easy to understand language what his findings mean. He explained options to me. I recommend him highly.Burton A/C Heating Plumbing and More
Date: 09/16/2024
Thanks for the review, JJ does a great job for us and is a true ambassador of our brand. Joe T******* GMReview fromHerman C
Date: 09/04/2024
5 starsHerman C
Date: 09/04/2024
Mike D***** is very professional and very knowledgeable of his job he really care about you as a customer he explain everything so you can understand what going on very great job highly recommended thanks.Burton A/C Heating Plumbing and More
Date: 09/06/2024
Thank You for taking the time to send us a review, Mike is a great ambassador of our brand and does a fantastic job for us and our customers. We appreciate you trusting Burton with your home service needs.Review fromMary C
Date: 08/28/2024
5 starsMary C
Date: 08/28/2024
Fast, efficient, professional and very straightforward in answering our questions and giving us options. Very satisfied!Burton A/C Heating Plumbing and More
Date: 08/29/2024
Thanks for the review, and for trusting Burton.Review fromBrett F
Date: 08/27/2024
5 starsBrett F
Date: 08/27/2024
Awesome experience. Frank came out and was super helpful, answered all my questions and walked through the whole process in a cheery and informative manner. Would highly reccomend him for anyone needing a/c service.Burton A/C Heating Plumbing and More
Date: 08/29/2024
Frank is one of our best techs, he is a true ambassador of our company. Thanks for trusting Burton with your needs.Review fromShauna K
Date: 08/22/2024
5 starsShauna K
Date: 08/22/2024
Top notch Professionals!! They arrived on time and did a thorough inspection of my AC. They gave detailed explanation of what they recommended and answered all my questions.Burton A/C Heating Plumbing and More
Date: 08/27/2024
Fantastic,. Thank You so much for your review...Our team is awesome. Thanks for trusting us to service your home.Review fromTerri P
Date: 08/15/2024
5 starsTerri P
Date: 08/15/2024
Drew did an awesome job checking and cleaning my furnace and air conditioner. Very knowledgeable and understanding to customers situations and I will definitely recommend Burton to my friends!Burton A/C Heating Plumbing and More
Date: 08/21/2024
Thank you for the amazing review, we are proud of the job Drew does for us. Thanks for trusting Burton with your needs.Review fromCarol M
Date: 08/08/2024
5 starsCarol M
Date: 08/08/2024
O'Shay H**** from Burton did an excellent job of cleaning my kitchen drain. He was clean and efficient. I would highly recommend him.Burton A/C Heating Plumbing and More
Date: 08/13/2024
Thank you for your review O'shea does a great job for us!Review fromDiane C
Date: 08/08/2024
5 starsDiane C
Date: 08/08/2024
Phil did a Great job! Went above and beyond to explain things!! Very knowledgeable and personable!Burton A/C Heating Plumbing and More
Date: 08/13/2024
Phil is a great asset to our Organization, he always goes above and beyond for the customer. Thanks for the review
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.