Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Restaurants

IceHouse Sports Bar

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromWayne B

    Date: 10/01/2023

    1 star
    10/01/2023, (11:30am). Sat down at the bar ordered a water and was preparing to watch my game. After a couple of minutes I seen my game was playing in a better seating area for me so I moved. Needless to say nobody came over to even ask me if I wanted to see a menu or if I was ok, nothing!!! Both tables next to me where getting served immediately but no one cared to ask me anything. After an hour I asked a waitress can I speak to the manager. I didn't get her name but I asked her how can I sit here for an hour like I'm invisible and everyone around me is being served but me. Is it me? Is it the color of my skin? She said " because I was at the bar and change my seating arrangement they assumed I didn't want to see a menu". How do you make that assumption? How do your waitresses make that assumption? No menu no refill nothing!!! I will continue to go to the Icehouse to watch my game but I will not spend another dime in there!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.