Reviews

Review Details

• Review fromAlexis M

  Date: 10/28/2023

  5 stars
  Sky Limo & Cody's service is exceptional! From the clean and safe vehicles to Cody's personal touch, every aspect was top-notch. Punctual, reliable, and tailored to our needs, the experience was truly impressive. I highly recommend Cody and his service for a top-notch and 10/10 transportation experience.

• Review fromRichard R

  Date: 09/16/2023

  1 star

  Richard R

  Date: 09/16/2023

  I dealt with Cody from Sky coach, he’s nothing more than a scammer, I made arrangements for transportation to a wedding in NH , he said he would email me the contract, which he never did, I tried calling him, and he never answered, so we made other arrangements, it wasn’t until 90 minutes before the wedding that he called to tell me that he was on his way, after informing him that we had no way of getting a hold of him because he didn’t answer the phone or did not email me a contract, he said he did email me, when i asked what email address he had, he was missing a letter in my email address , he charged my credit card $741 anyway, I tried to dispute this with my credit card account, but he forged documents back to Master Card claiming I didn’t give him a 24 hour cancellation notice. I had no way of doing so as he would not answer the phone and he never emailed me so I could have emailed back to him , he waited until the 24 hour window expired before reaching out to me, as I said 90 minutes before pickup, knowing that I would of made other arrangements SCAM, SCAM , SCAM

  
  

   

  
  

  9/21/23 Update:

  
  

  On Sky couches response to my complaint, he never emailed me a contract to confirm, or any type of text whatsoever, he’s a liar and a con artist, if he refunds the full amount to my credit card, I’ll drop this and BBB can take down my complaint otherwise people have the right to know who there dealing with, just look at his F rating with the BBB, I was a long time BBB member with a AAA rating, there’s reasons for this

  Sky Coach & Transportation, LLC

  Date: 09/20/2023

  This statement contains inaccuracies. Mr. **** initiated the reservation process by contacting our office at ###-###-#### and spoke with Andrea, one of our reservationists. A recorded conversation shows that Mr. **** provided his details, including name, phone number, credit card information, and pickup/drop-off locations for both reservations. He received email confirmations and several text messages confirming the reservation.
  However, Mr. **** only contacted us when the driver was en route to Gilford, roughly 45 minutes away from our main office. His wife then contacted the driver directly to cancel, which suggests they received our text messages and confirmations. The driver informed me of the cancellation, and I contacted Mr. **** for the first time since the initial booking.
  During our conversation, Mr. **** expressed frustration, claiming he couldn't contact us to cancel and dismissed our terms and conditions. He became hostile, threatening negative online reviews. I offered to cancel the next day's reservation at no charge but explained that a fee would apply for the day's mishap. After some negotiation, we settled on a $285.00 charge, to which Mr. **** reluctantly agreed.
  However, Mr. **** later disputed the charge, leading to a loss in the dispute. We provided evidence, including the recorded phone call, emails with terms and conditions, and eventually the credit card company acknowledged our right to charge. Mr. **** the full amount.
  I value my commitments, but Mr. ****'s actions were in bad faith. If he wishes to apologize and revert to our original agreement, I'd gladly refund the full amount.

• Review fromMarci B

  Date: 01/06/2023

  1 star
  CONSUMER BEWARE!! I contracted with Sky Coach Limousine on December 29th 2022. Huge mistake!! The owner and driver, rear ended another car during the event with 9 passengers in his vehicle and never reported it to police. In addition he showed up to the event 30 minutes late, was disheveled and ranted about his unreliable employees. Upon exiting our event he was observed only partially dressed and was rushing to get redressed. He also fraudulently charged my credit card an additional hr of services. Unsafe, unreliable, unprofessional, and an unethical shyster! AVOID this company!!