Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Key Heating & Air Conditioning, Inc.

Reviews

Customer Review Ratings

4.93/5 stars

Average of 42 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromTatiana C

    Date: 11/07/2024

    5 stars

    Tatiana C

    Date: 11/07/2024

    **** was professional and took the time to service my unit and explain all the work he completed. As always, very happy with my service by Key technicians.

    Key Heating & Air Conditioning, Inc.

    Date: 12/03/2024

    Thank you very much ******* for taking the time to leave us a review and your feedback! We are so happy to have provided you a 5 Star Experience!
  • Review fromKathy B

    Date: 09/23/2024

    5 stars

    Kathy B

    Date: 09/23/2024

    Everything went well. I knew what to expect and so did they. Fairly smooth installation. Decent pricing. Team is very interactive and approachable. Tech was very personable and entertained all questions. They need to tighten up supplies- should come before or at same time as tech.

    Key Heating & Air Conditioning, Inc.

    Date: 09/30/2024

    Thank you very much for leaving us a review on the BBB. Your feedback is very important to us and we are so happy to have provided you a 5 Star Experience! 
  • Review fromRick C

    Date: 08/28/2024

    5 stars
    ******* did a great job. Answered all our questions and provided a thorough inspection of our heat pump.
  • Review fromThomas S

    Date: 08/24/2024

    5 stars
    ******* was professional, courteous & friendly. He looked at and tested each unit (inside & out) thoroughly.
  • Review fromMaureen M

    Date: 08/21/2024

    5 stars
    **** was great. Was quick, efficient and polite. Explained things well.
  • Review fromDianne D

    Date: 06/19/2024

    5 stars

    Dianne D

    Date: 06/19/2024

    **** was extremely professional, friendly, and very customer service oriented. He performed exceptional service to get our unit up and running and went beyond my expectations to be sure it was connected to Kumo Cloud. Thank youfor the great service!

    Key Heating & Air Conditioning, Inc.

    Date: 06/20/2024

    Thank you very much ******! Your ****************** to Key means so much to us. We are thrilled to have provided you a 5 Star Experience!
  • Review fromAlex P

    Date: 05/31/2024

    5 stars

    Alex P

    Date: 05/31/2024

    We had a new all house heating/cooling heat pump system installed. The Install Team was very professional, courteous, and super clean. All questions were answered with the process and system work explained. The work process itself was quiet and our everyday life was not disturbed a bit thru the whole process. Thank you very much for the work great done. looking forward to the same level quality service in the future THNKS!**** and ******

    Key Heating & Air Conditioning, Inc.

    Date: 06/03/2024

    ************** Thank you so much for the amazing feedback. We are just thrilled to have provided you a 5 Star Experience during the entire process! Thank you - enjoy your summer!
  • Review fromCharlie A

    Date: 05/15/2024

    5 stars

    Charlie A

    Date: 05/15/2024

    ****************** did his usual excellent service explaining all steps and answering all questions.

    Key Heating & Air Conditioning, Inc.

    Date: 06/03/2024

    Thank you ******* for the feedback. We are so happy to continue to provide you a 5 Star Experience!
  • Review fromBonnie P

    Date: 05/13/2024

    5 stars

    Bonnie P

    Date: 05/13/2024

    **************** was great. Encouraged and answered all questions. Explained everything he did and gave tips to that we could do to help keep our systems in good shape. Plenty of communication at every step of the way from making appointment to summary email.

    Key Heating & Air Conditioning, Inc.

    Date: 06/03/2024

    Thank you very much ****** for the feedback and recap of the entire process! We are thrilled have provided you a 5 Star Experience on the entire process!
  • Review fromLinda W

    Date: 03/29/2024

    5 stars

    Linda W

    Date: 03/29/2024

    As usual Justin M******** did a thorough and professional job. Very knowledgeable, only good things to say about the service.

    Key Heating & Air Conditioning, Inc.

    Date: 06/03/2024

    Thank you so much! We are very lucky to have ****** part of our Team. Your feedback is very appreciated.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.