Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Hotels

The Monadnock Inn

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotels.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBeth S

    Date: 06/09/2024

    1 star
    The name placard outside of this run-down dilapidated building should read "***** Motel". My husband and I booked a room for a family event, upon arrival we both thought the *** directions were pranking us. The paint was peeling, the grass was overgrown, the porch was filled with a variety of garage sale items. The parking lot was pitted and unsafe. We went inside and went to the "front desk", a table with an old curtain wrapped around it. The staff person was really untrained for accepting guests, and frankly he was a little, ok a lot creepy. He gave us a key and showed us to our room. The room, bathroom and chairs were not dirty, they were filthy. Fortunately, we were dressed for the event and not in need of a shower. During the car ride back we spoke as to whether or not we could actually sleep there. 9:30 at night, we were going to try. We met another couple outside who said they were in the same situation however their drive was 7 hours versus 2.5 for us. Walking back into the building we were met by terrible retching from a nearby room, and the staff person started following us around.......very uncomfortable. We decided to get our things and leave. We are grateful we did. I will be asking for a full refund and reporting this establishment to the consumer protection agency in *************. Something is definitely wrong with the ***** Motel.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.