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Business Profile

Colleges and Universities

Southern New Hampshire University

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Reviews

Customer Review Ratings

1/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromPatricia E

    Date: 04/26/2025

    1 star

    Patricia E

    Date: 04/26/2025

    Failed on problem set and project for using scientific calculator in a calculus class. So wrong for treating students this way!!!

    Southern New Hampshire University

    Date: 04/28/2025

    The Family Educational Rights and Privacy Act (FERPA) limits what SNHU can disclose publicly about a student's record. As such, we are unable to comment on any of the particular details referenced in this complaint. We have reached out to the student directly to follow up on these concerns.
  • Review fromKasper C

    Date: 07/18/2024

    1 star

    Kasper C

    Date: 07/18/2024

    Didnt have to much of an issue till lately when I was accused of plagiarism and cheating while using online tools that would assist in making the material easier to understand and for formatting with in their useless text boxes but online calculators are a form of cheating but I can use only specific online calculators. Seems pretty shady and a massive double standard. Their Adjunct professors are useless and half dont even appear to want to be there doing their job. Partnering with substandard third party websites that do not do any work on teaching the material. Appealing their decisions is tedious and if you are a night shifter who doesnt conform to their 9-5 practices for administration you get screwed over in the long run.

    Southern New Hampshire University

    Date: 07/24/2024

    The Family Educational Rights and Privacy Act (FERPA) limits what SNHU can disclose publicly about a student's record. As such, we are unable to comment on any of the particular details referenced in this complaint. We have reached out to the student directly to follow up on these concerns.
  • Review fromDon L

    Date: 07/05/2024

    1 star

    Don L

    Date: 07/05/2024

    Over charged for tuition twice and wont be gettting refunded for it. SNHUs new system just allows them to go into your account and charge what they want and bypass the plans youve set up.

    Southern New Hampshire University

    Date: 07/08/2024

    Thank you for bringing this students review to our attention and SNHU would be happy to review the individual concerns the student has raised here. The Family Educational Rights and Privacy Act (FERPA) limits what SNHU can disclose publicly about a student's record. As such, we cannot comment on any of the particular details referenced in this review. We have contacted the student with the information regarding the appeal form.
  • Review fromBella G

    Date: 05/30/2024

    1 star

    Bella G

    Date: 05/30/2024

    Snhu is currently holding thousands of their students refunds hostage. If you go to ******** and join the SNHU Online Student refund group, there are many students that are frustrated and looking for answers. We've gotten NOTHING but the runaround and no real answers. WE WANT THE ******

    Southern New Hampshire University

    Date: 06/05/2024

    Thank you for sharing your concerns with us. We appreciate you sharing your experience with Southern New Hampshire. We encourage students to work directly with ***************** Services to discuss concerns related to their Financial Aid eligibility.
  • Review fromAlaura M

    Date: 05/06/2024

    1 star

    Alaura M

    Date: 05/06/2024

    It's literally such a scam that when I ordered a laptop from their bookstore, they shipped me a frying pan, and then accused me of attempting to fraud them. Obviously I got my paypal refund, months later, no thanks to them. Their professors make up APA citation rules instead of following them, so the students have no idea what to expect, ever. The partner with a subpar, even more of a mess company, ******, that is happy to charge you, and then cancel your account instead of awarding credits. The entire mess is a train wreck, and department heads have no idea and do not coordinate about student projects. 5 different teachers gave me 5 different answers about my psychology portfolio. At the end of the day, the fact they think they are worth a grand per class is legit the funniest joke of 2024. I could not be more disappointed and happily escalated the entire train wreck to the *****

    Southern New Hampshire University

    Date: 05/09/2024

    Thank you for bringing this students concerns to our attention. The student filed an internal dispute form in addition to this review, and we are working directly with the student following the internal dispute resolution process. The Family Educational Rights and Privacy Act (FERPA) limits what SNHU can disclose publicly about a student's record. As such, we cannot comment on any particular details referenced.
  • Review fromSara L

    Date: 04/13/2024

    1 star

    Sara L

    Date: 04/13/2024

    Extremely unprofessional professors and advisors. Some of them give very vague feedback and with many conflicting statements. Half these students I saw even received a C in some of the classes couldnt write. When I brought up an issue, I was retaliated over a very minor problem.

    Southern New Hampshire University

    Date: 04/15/2024

    Thank you for bringing this students review to our attention. SNHU would be happy to review the individual concerns the student has raised here. The Family Educational Rights and Privacy Act (FERPA) limits what SNHU can disclose publicly about a student's record. As such, we cannot comment on any of the particular details referenced in this complaint. We urge the student to file an official appeal with the ********** of ******* Resolution so that we can start to review the particular details of this concern: ******************************************************************************************** id=3.

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