We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Distillers

The Distillery Network Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Distillers.

Reviews

Customer Review Ratings

3.54

Average of 24 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Krystal U

    Date: 02/13/2023

    Krystal U

    Date: 02/13/2023

    This company is not apart of the better BBB. From everything that I have seen this company has been robbing people of there hard earned money day after day. They are also known by American copper works and SP copper art. The contact information and phone numbers that they provide are not correct and you cannot speak with someone.

    The Distillery Network Inc

    Date: 04/07/2023

    hey *******
    we see your unit has been delivered
    there was a mistake and we talked you said you would remove the review when you recieved your product
    fed ex ************
    here is the tracking number

  • Colin G

    Date: 12/12/2022

    Colin G

    Date: 12/12/2022

    Small scratches but no dents. looks like a well built still. will run this weekend and review if we have any issues... thanks

    The Distillery Network Inc

    Date: 05/09/2024

    We are glad that you enjoyed your product. Thanks so much for sharing your experience with us.

  • Danielle P

    Date: 08/20/2022

    Danielle P

    Date: 08/20/2022

    We ordered our still about 6 months ago and expected to wait this long as advised. Our only concern is there are alot of negative things recently being posted to social media about this vendor and we are praying we are not victims. I have emailed vendor in past and received honesty but recently there has been no response to emails, texts or website chats. Our faith is this will all turn out as expected--we just would like to definitively know when-PLEASE?

    The Distillery Network Inc

    Date: 11/14/2022

    Hello. Thank you for your comment. We are here working hard on all of the orders. We really appreciate the patience you did give us thus far. In regards to the things people are saying we want to apologize again for the really late shipment on your product. We fell very far behind this year. We don't want to make excuses. We just want to fulfill these orders. We have been building these for a decade and this year was by far the hardest. I'm sorry again. Please email us @ *******@gmail.com to speak further about your order. We can say with surety that your order will be shipped in the order it was recieved with your peers. We hope you end up having fun with our product soon. Thanks and sorry about the severe delay.

  • Douglas S

    Date: 08/08/2022

    Douglas S

    Date: 08/08/2022

    We ordered a still on March 6, 2022 and was told at that time that they were on back order 3 months, which we were fine with, When we had not heard from them on the status of our order we reached out on May 26 via email because they do not answer their phone, hey responded quickly to tell us they ae still backlogged on orders and it would be another 2-3 weeks but that they would expedite our order. June 18, we emailed them, and they stated they were still backlogged but could not give me an idea as to where we are on the backlog. they just thanked us for our patients, since then we have emailed them several times and text them (because their phone message says that is the best way to contact them) to which they have completely stopped responding.
    I am not understanding the terrible Customer Service we have received and the lies we have been told during this process, Seems like we lost our $800.00

    The Distillery Network Inc

    Date: 11/14/2022

    Hello *******. We are sorry you had to deal with this. Rest assured your order is in line to be built soon. Your order is line 534 on our master list of orders. We are currently working on line 524. We are very close. Sorry for the extreme delay. You can email us with any more questions or concerns @ *******@gmail.com

    Douglas S

    Date: 02/06/2023

    We still have not received the product that we ordered back on March 6, 2022.
    In the text response below from November we were told it would not be much longer until it ships. Yet here we are almost 3 months later still waiting.
    I wonder why? As we have had no updates from the company.

The Distillery Network Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.