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Business Profile

Tax Representatives

Salem Tax and Financial, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tax Representatives.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromTerence B.

    Date: 05/07/2023

    1 star
    Need more anxiety? Don’t pay enough taxes? Feel too well informed? Look no further, Tyler and the folks at Salem Tax and Financial are experts at stress creation and poor communication.
    We reached out to Tyler and Salem Tax and Financial the first week in March. We really needed some help and advice this year – two kids graduating and starting college, disability and medical payments, relatives passing away, job changes, etc.
    They failed on every level.
    We hired them on March 8th. The didn't communicate and we had to chase them. They continued to make promises and commitments and string us along --- they failed to deliver ever single time.
    Until April 18th – TAX DAY – we hear from Tyler at 7:00 PM at night. She wants to file an emergency extension for us and both our kids – she has done NOTHING (except lie and string us along for weeks). At this point we terminate the agreement, file the extension ourselves and ask for our paperwork and records back.
    In a move that simply reinforces the unprofessional way they work…. since that time, she has refused to return our paperwork, refused to return phone calls and emails. We have been forced us to write this review, file a Better Business Complaint and have reached out to consult an attorney.
    Awful doesn’t begin to describe the experience. Run… run… run.. the other way.

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