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Business Profile

Used Car Dealers

Mastriano Motors, LLC
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BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Gloria - George B

    Date: 12/24/2023

    bot a 2012 equus sonetime back, car showed and drove perfect. As time went on I was proud of this car, washed it all the time.. after a some time the paint was getting dull. Now the car shows where it had a pretty good size accident.. When I called, and sent a letter from my lawyer..So I drove to the dealership, joe M******** looked at it, opened the door scanned the vin # and showed me, look clean carfax..Then said the car was hit by a shopping cart.. I'd sure like to see the size of the shopping cart, cause it was the whole rear quarter.. I was going to sue them but let it go. But now I'm having trouble selling cause people think I'm covering up the accident.. This was the second vehicle I bot from them.. I really liked them. But they did me so wrong.. It's been a long time and I didn't want to really bad mouth them... I just wanted them to do the right thing buy the car back and forget about it.. BUT THE NIGHTMARE KEEPS GOING. TROUBLE SELLING THE UNREPORTED ACCIDENT.
    Clean carfax.. mastrianomotors, Salem NH Thanks for not helping a loyal customer. Joe ,Rich I really liked you guys. Had 5 estimates done , 5,000 to 9500 to repair and repaint.. They finally admitted to repairing the car and saying it was just a painted fender. So I asked who repaired it, there reply was, no longer in business..
    The places where the estimates were done said the car had a pretty good impact..
    The grandfather of Joe M******** who was the original owner said the car said the car never had a mark on it. So knowing that, the car had to have had the accident after getting to the dealership to be sold. So they what happened to the car because it was a one owner, ( Owned by the grandfather of the dealership. I could go on about this all day but..

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