Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Grocery Store

ShopRite

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromMonique T

    Date: 10/24/2024

    2 stars
    On several occasions I came in the store with my support animal. I would be approached and asked for ID. THIS IS AN ILLEGAL ACT AGAINST THE *** ACT OF AMERICA. On today 10/24/2024 about 7:15 a.m. the manager ***** Daginsteno. He approached me and asked me was this a service animal. I replied it's illegal for you to do so and i kept walking. He began to follow me in a high tone stating it's the store policy and posted He can do so. If I don't abide by his request he can ****** me out the building. I continued to walk and say then do so. He then proceeded to go behind the closed doors. I then went and requested the manager knowing it was him. He came walking towards me stating this is me and this is all you're going to get. I said it's you who I want. He began arguing with me and pointed to a policy that's doesn't state he can ask or stop me. He stated go and call corporate he don't care.This store need to be retrained on their policies and customer service.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.